Volotea

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 361 reviews
6/10
4 star Skytrax Rating
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10/10

"Excellent impression"

(Italy)

Trip Verified | My latest experiences with Volotea are extremely positive, I have flown four times between July and August. Punctual and precise company with well presented crew. New aircraft with decent space between seats. Out of 4 flights, I arrived early three times despite flying to/from Catania with a half-service airport due to the well-known fire at Terminal A. Excellent impression! Le mie ultime esperienze con Volotea sono estremamente positive, ho volato quattro volte tra luglio ed agosto. Compagnia puntuale e precisa con personale di bordo che ben si presenta. Aerei nuovi con discreto spazio tra un posto e l'altro. Su 4 voli arrivato in anticipo per ben tre volte pur volando su/da Catania con aeroporto a mezzo servizio per via del noto incendio al Terminal A. Ottima impressione!
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteCatania to Florence
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"charge me 35 euros per suitcase"

(Spain)

Not Verified | I am very happy with the outward trip and not so much with the return trip because they charge me 35 euros per suitcase that they did not charge me for the outbound trip, on the 28th I flew from Bilbao to Seville and the conditions have changed against the traveler. Estoy muy contento con el viaje de ida con el de vuelta no tanto porque me cobran 35 euros por maleta que a ka ida no me cobraron, el día 28 vuelo Bilbao sevilla y han cambiado las condiciones en contra del viajero.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSevilla to Bilbao
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"The crew was very friendly"

(Spain)

Not Verified | Travel without significant delays or incidents. The crew was very friendly. On the outward journey the space between seats was a bit limited, on the way back it was better.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMadrid to Cerdeña
Date FlownJuly 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
1/10

"charged me 60 euro for check-in"

(Australia)

Trip Verified | Their website was down and I couldn't do the check-in. At the airport they charged me 60 euro for check-in. At their office, they told me that I have to prove that their website was down.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAthens to Santorini
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
9/10

"Another good experience"

(France)

Trip Verified | Another good experience with Volotea. For our 11th flight with the company, we have a little experience and we have never been disappointed. Compared to the prices charged (even more with the MégaVolotea program), the service is more than good. The schedules are sometimes a little off - early in the morning or return late in the evening. The choice departing from Nantes is constantly evolving and growing from year to year. It's a real plus. On board, the staff is correct (depending on the flight) but there is a desire to satisfy the traveller. The ability to track the flight in real time and to be able to watch movies over wi-fi is appreciated. The luggage policy is correct in comparison the the others companies. To resume, I recommend.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteVarna to Nantes
Date FlownJuly 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"on time, on quality & on cost"

(France)

Trip Verified | Booking was easy on the web, then I downloaded the app to register and get the tickets. Multiple options were available to adjust the price to the trip (number of luggage, seat choice etc) At the airport, no surprise, no extra cost Flight was on time even 20min in advance for Toulouse-Dubrovnik but 30 min late for Split - Toulouse. Boarding is very fast as Volotea uses the 2 doors (front & rear). Flight attendant very kind and helpful. Seats are classic economy although they said we could incline them but I didn't manage to do it (may be because we sat at the last row) Very good airline, on time, on quality & on cost
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteToulouse to Dubrovnik
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"Great seat space"

(New Zealand)

Trip Verified | Best low cost airline I have flown with. Great seat space. No frills. Encourages you to use online services and e ticket instead of printing. Easy to check in. Was exactly what I would expect from low cost without compromise on comfort.
AircraftA319
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteMykonos to Naples
Date FlownJuly 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"Courteous and helpful staff"

(Italy)

Trip Verified | Punctual flight, clean aircraft, comfortable and well-spaced seats, for the length of the trip, the whole flight lasted less than h1:30. Courteous and helpful staff
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePantelleria to Bologna
Date FlownJuly 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"delighted by this company"

(France)

Trip Verified | Our trip went very well as always with Volotea. We traveled with our cat Minette and that is why we both had to check in at the airport. We have been Megavolotea for many years, I think 10 years. Welcome, smiling and efficient on-board staff, 1 hour delay but they have caught up 1/4 hour. We will be traveling again with Volotea on August 23, September 25 and October 27, 2023. We travel with them at least 4 times a year and we are delighted by this company that I recommend to all our friends and those around us. Notre voyage s’est très bien déroulé comme à chaque fois avec Volotea. Nous avons voyagé avec notre chat Minette et c’est pour cela que nous avons dû nous enregistrer tous les 2 à l’aéroport. Malheureusement j’ai jeté les 2 cartes d’embarquement et je ne peux pas en avoir d’autres via le site Volotea. Nous sommes Megavolotea depuis de nombreuses années, je pense 10 ans. Accueil, personnel à bord souriant et efficace, retard de 1h mais ils ont rattrapé 1/4h, Nous allons à nouveau voyager avec Volotea le 23 août, le 25 septembre et le 27 octobre 2023. Nous voyageons avec eux au minimum 4 fois par an et nous sommes ravis par cette compagnie que je conseille à tous nos amis et à notre entourage.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteNantes to Figari
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"very good and priceworthy flight"

(Greece)

Trip Verified | It was a very good and priceworthy flight. The aircraft departed on time and arrived at Athens airport even before the scheduled time. The staff was very kind.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMykonos to Athens
Date FlownJuly 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes