Volotea

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 359 reviews
6/10
4 star Skytrax Rating
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9/10

"Everything was good"

(Spain)

Not Verified | Everything was good. Hostesses, airport, plane I loved all about that trip. I got all that I needed. Thanks for this kind of work, have a wonderful time with my wife with Volotea flight
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RoutePalma de Mallorca to Salamanca
Date FlownSeptember 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"No complaints"

(France)

Trip Verified | Le voyage s'est très bien passé avec du personnel de bord charmant et disponible. Le vol était tranquille. Un peu de retard au départ (20 minutes) mais récupéré à l'arrivée. Rien à redire. - The trip went very well with charming and available on-board staff. The flight was quiet. A little late at departure (20 minutes) but recovered on arrival. No complaints.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypePremium Economy
RouteVenice to Nantes
Date FlownOctober 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"everything works perfectly"

(Germany)

Trip Verified | It was a pleasant flight - everything works perfectly. Check- in personnel was very friendly, boarding was uncomplicated and the crew was in a good mood.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteStrasbourg to Figari
Date FlownOctober 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"Would definitely fly Volotea again"

(New Zealand)

Trip Verified | Excellent boarding and disembarkation procedures. Our baggage was on the belt almost as we arrived at it. The quickest I’ve ever seen. Would definitely fly Volotea again.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteValencia to Bilboa
Date FlownOctober 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"worst customer service"

(United States)

Not Verified | The absolute worst airline in the world with the worst customer service. Cancelled our flight (that was delayed 3 times) less than an hour before the flight and offered no help to the passengers. Told everyone to figure it out on their own. Then won't even compensate for new flights that needed to be booked. What a joke.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteSantorini to Naples
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
8/10

"the services are all paid"

(Italy)

Not Verified | Nice flight, we left on time and arrived at our destination 30 minutes early. On the way back, we left with a slight delay and landed on time, through no fault of the company. Notes against: Bergamo Airport: priority boarding was not checked, they let us all access through the same entrance. Flight services: for members it would be nice to have included at least a glass of water or coffee because the services are all paid. However, if you don't have particular needs as company, it is highly recommended. Volo bello, siamo partiti in orario e siamo arrivati a destinazione con 30 Min. di anticipo. Al ritorno partiti con leggero ritardo e atterrati in orario, non per colpa della compagnia. Note contro: Aeroporto di Bergamo: non sono stati controllati gli imbarchi prioritari, ci hanno fatto accedere tutti dallo stesso ingresso. Servizi di volo: per chi è socio sarebbe bello aver incluso almeno un bicchiere d'acqua o di caffè perche i servizi sono tutti a pagamento. Comunque se non avete particolari esigenze come compagnia e consigliatissima.
AircraftA320-111
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"service onboard was competent and friendly"

(Austria)

Trip Verified | The flights were on time. The service onboard was competent and friendly. I subscribed Megavolotea to benefit from the priority boarding which allowed for a smooth boarding and sufficient space for my luggage.
AircraftA319
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteNantes to Vienna
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"discomfort of the seats"

(Spain)

Trip Verified | I recently had the unfortunate experience of flying from Madrid to Olbia with Volotea V7 3614. The discomfort of the seats was beyond belief – I could feel the unforgiving metal structure pressing against my back throughout the flight. The front cabin bathroom was out of order, leaving me stranded on a front row seat with a long trek to the back for a restroom. As if that weren't enough, the quality of the drinks, including something as basic as water, was shockingly subpar. I won't be choosing this airline for my future travels.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteMadrid to Olbia
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
8/10

"everything was on time"

(Italy)

Trip Verified | Good experience and everything was on time. Comfort seats and good space for tall people too. The only thing that can be improved is the variety of choices in the menu for the clients like me that had a meal included in the ticket.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteNaples to Bilbao
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"I would recommend this airline"

(Italy)

Trip Verified | Very good service on the ground and on board. I would recommend this airline. They have a good range of choices in terms of hand baggage or checked in baggage and meals etc
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteKarpathos to Naples
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes