Volotea

✅ Trip Verified | Very pleasant flight, in-flight staff is nice and smiling. The planes and seats are clean and quite comfortable (I am 1.70m high). I subscribe to the mega volotea program as it offers 10kg by person.

✅ Trip Verified | Take off on time and landing 20 minutes ahead of schedule. Flight attendants are nice and professional. The check in in Tenerife went OK but the boarding was a bit messy. There was some waiting time at the luggage delivery at Bordeaux Airport. But overall it was my first experience with Volotea and I am quite happy with it.

✅ Trip Verified | Boarding done in advance. Perfect trip and early arrival. Friendly cabin crew. Captain who communicates throughout the flight. Excellent service, I recommend! Embarquement réalisé en avance. Voyage parfait et arrivée en avance. Personnel de cabine bienveillant. Commandant de bord qui communique tout au long du vol. Excellente prestation, je recommande !

✅ Trip Verified | Foggy day in Ancona so take off was delayed. Prompt information was given by airline, even to smartphone. Landing in Ancona was impossible so the flight has been directed to Pescara (about 200 km to south. Kind and quick assistance and use of coach to reach Ancona. Perfect management of the troubles by the company.

✅ Trip Verified | Great flight on January 1st 2023. The staff was welcoming, helpful, and in a good mood on board. The pilot gave us information during the flight, and the flight landed in Nantes on time, though we had departed about 30 minutes late from TFS. We didn't have any food or snacks but bought drinks which were normally priced. I highly recommend Volotea on this route.

✅ Trip Verified | Flight on time, arrived even with 20 min advance. Everything was well organised, from the luggage deposit to the end of the flight. I am very satisfied.

✅ Trip Verified | One of the best low cost airlines. Punctuality, good service and tranquility during the flight. If you want to buy you have QR, there is music during the flight. Spanish airline, with a good price, quality and excellent service. I would travel with Volotea again. If you have questions or problems, they have a chat where you can answer questions.

✅ Trip Verified | This was our second time flying with Volotea and a second very pleasant experience for the whole family, from the start of the booking process until our return home. I myself fly quite frequently and I find Volotea among one of the best airlines that I have flown with so far, booking of flights is done fast, the price is clear and there are no hidden costs or unnecessary extra charges. The process before the flight is very user-friendly. This time we also had some questions about luggage policy (just needed a confirmation that every passenger can have his own suitcase) and I sent an inquiry to their Client team and got an answer within the promised 3-days period. As for our departing and returning flight - whole process (check-in of passengers and luggage, boarding) went smoothly and what I liked the most was that the flights were punctual by their departures (no delays, which is a very positive surprise lately) and the arrivals to both destinations were also even ahead of schedule! Another example of good practice that Volotea uses and that I find very useful is by deboarding when they invite passengers to stay seated and only to leave their seats and the plane progressively (usually when a plane lands, all passengers stand up and then wait crowded for dismemberment, by Volotea, flight attendants announced in advance that passengers should stay in their seats, and then - when everything was ready (hand luggage, connection to the terminal established or stairs and buses outside ready) - they called four rows in a row to disembark and by that avoid unnecessary crowding.

Not Verified | Not as bad as I was dreading. Booked ‘priority boarding’ and the whole package and it was a bit weird that they came out, quickly served us a Kit-Kat and a packet of almonds and then disappeared without a glance at anyone else. Despite the strenuous written restrictions on baggage dimensions and weight, which I had been very cautious about, everyone else appeared to be on the Silk Road and were all bringing the contents of a small store on board. However, as it was, on this occasion, a fairly innocuous experience. Very much could do without having to download the app or print out boarding passes (who can print when on the road, seriously), or pay an extra 30 euros per person for the privilege of having them go through the onerous business – all that stuff and the moveable feast that is the baggage restriction really leave a bad taste. The organisation’s principles seemed both grasping and chaotic, but the implementation fairly smooth. Would neither recommend nor particularly caution against.

✅ Trip Verified | Horrible airline. We were unable to check in due to our phones not working in Athens (not uncommon if you are not from there) so we got to the airport over three hours before our flight. Volotea has a strict policy that you have to check in two hours prior so we made sure to get there well in advance. Well no employee from Volotea showed up to the airport to work the counter until an hour and a half before the flight. We were charged $60 for late check in. The employee at the airport apologized and told us to email Volotea for a refund. Of course now they are refusing to process any type of refund. Very unfair. Horrible customer service. Not worth the “cheap” tickets