Volotea

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 361 reviews
6/10
4 star Skytrax Rating
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9/10

"Our flight went very well"

(France)

Trip Verified | Our flight from Bordeaux to Olbia in Sardinia went very well with Volotea, we had no checked baggage, we were subscribed to megavolotea and were able to bring a cabin suitcase + a backpack. Just a little 30 min delay from Bordeaux but almost caught up on arrival. Notre vol de Bordeaux à Olbia en Sardaigne s'est très bien passé sur la compagnie Volotea, nous n'avions pas de bagages en soutes , nous étions abonnés à mégavolotea et avons pu emmener une valise cabine + un sac à dos. Juste un petit retard de 30 min au départ de Bordeaux mais presque rattrapé à l'arrivée.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBordeaux to Olbia
Date FlownMay 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"They rearranged the flight"

(Greece)

Trip Verified | They rearranged the flight, 2 hours delay but didn't send any notifications (of course we submit e mail and phone number for notifications). We went at the airport, waited 4 hours. No support at all, they gave us a number, working hours only. Ehat a terrible way to begin your journey. Never again
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteHeraklion to Athens
Date FlownJune 2023
Ground Service 12345
Value For Money 12345
no
8/10

"Quality low cost company"

(Belgium)

Trip Verified | Quality low cost company, traveler taken into consideration, comfortable seats sufficient for large sizes, multilingual and pleasant on-board staff. Compagnie Low cost de qualité, voyageur pris en considération, sièges confortables places suffisantes pour les grandes tailles, personnel de bord multilingue et agréable
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAlicante to Luxembourg
Date FlownMay 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"Very punctual, fast flight"

(France)

Trip Verified | Very punctual, fast flight which went very well at all levels (reception, on-board services, on-board staff). I have been traveling with this company for 3 years. Only one big delay, but announced and information given in the application. Often attractive prices, ease of booking and a very interesting loyalty card when you travel regularly
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteNice to Strasbourg
Date FlownMay 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"good first experience"

(France)

Trip Verified | Very good first experience with Volotea and we are delighted we were very surprised by the professionalism and the quality of the reception before and during the flight have to say it was perfect
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteVenice to Lille
Date FlownMay 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"I recommend this company"

(France)

Trip Verified | Always happy to travel with Volotea. We have traveled 4 times in 2022 and probably 4 times in 2023 since 2012… We have been Megavolotea for years and we benefit from attractive prices. For this flight, we traveled with our cat as in May and September 2022. Top crew on departure and in the cabin. Always smiling and caring during the flights. I recommend this company in which I have complete confidence. Toujours ravis de voyager avec Volotea. Nous avons voyagé 4 fois en 2022 et sans doute 4 fois en 2023 et ce, depuis 2012… Nous sommes Megavolotea depuis des années et nous bénéficions de tarifs attractifs. Pour ce vol, nous avons voyagé avec notre chat tout comme en mai et septembre 2022. Équipage top au départ et en cabine. Toujours souriants et aux petits soins pendant les vols. Je recommande cette compagnie en qui j’ai entièrement confiance.
AircraftA319
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteNantes to Figari
Date FlownApril 2023
Seat Comfort 12345
Cabin Staff Service 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"it is essentially impossible to speak with anybody"

(Spain)

Not Verified | I am not complaining about the flight (though the ticket was quite expensive). My complaint is about the MegaVolotea programme. I have never asked to joining such programme, which is totaly useless for me. However, yesterday I received an e-mail from Volotea saying that I was now part of the programme and that Volotea had taken the annual fee, 59.99 Euro, from my credit card!! All this without any previous communication or, at least, a request to confirm it. I tried to contact Volotea to clarify the matter....it is essentially impossible to speak with anybody, their sort of AI Virtual Assistant is a no go. I tried to contact them over the phone (very well hidden number but I found one), and nobody replies. I sent a few e-mails to all the Volotea addresses I could find, but no answer. Unspeakable behaviour. My advice is to steer well away from such Company and never give them your credit card number.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteBarcelona to Marseilles
Date FlownMay 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
9/10

"A very good experience"

(Italy)

Trip Verified | A very good experience in terms of punctuality. We needed info about boarding the cabin trolley and wrote an e-mail. The Volotea team answered in a few hours. At the end also in the Lourdes airport the Volotea team helped me boarding the cabin trolley.
AircraftA319
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteCatania to Lourdes
Date FlownMay 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"flight was on time"

(Italy)

Trip Verified |  The flight was on time, and the aircraft clean. The flight crew was very friendly. The Megavolotea program is useful to save money.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteRome to Olbia
Date FlownApril 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Volotea customer review

(Spain)

Trip Verified | I have always had a very good experience without delays and good experience on board. The megavolotea membership offers other advantages such as being able to carry the suitcase in the cabin, lowest prices. Regarding the experience on board, they offer music, series, movies, and books on the plane's internal network and this makes the trip much more enjoyable.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteAsturias to Valencia
Date FlownApril 2023
Seat Comfort 12345
Cabin Staff Service 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes