"worst customer service"
Maria Damico (United States)
Not Verified | The absolute worst airline in the world with the worst customer service. Cancelled our flight (that was delayed 3 times) less than an hour before the flight and offered no help to the passengers. Told everyone to figure it out on their own. Then won't even compensate for new flights that needed to be booked. What a joke.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Santorini to Naples |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the services are all paid"
Daniele Testa (Italy)
Not Verified | Nice flight, we left on time and arrived at our destination 30 minutes early. On the way back, we left with a slight delay and landed on time, through no fault of the company. Notes against: Bergamo Airport: priority boarding was not checked, they let us all access through the same entrance. Flight services: for members it would be nice to have included at least a glass of water or coffee because the services are all paid. However, if you don't have particular needs as company, it is highly recommended. Volo bello, siamo partiti in orario e siamo arrivati a destinazione con 30 Min. di anticipo. Al ritorno partiti con leggero ritardo e atterrati in orario, non per colpa della compagnia. Note contro: Aeroporto di Bergamo: non sono stati controllati gli imbarchi prioritari, ci hanno fatto accedere tutti dallo stesso ingresso. Servizi di volo: per chi è socio sarebbe bello aver incluso almeno un bicchiere d'acqua o di caffè perche i servizi sono tutti a pagamento. Comunque se non avete particolari esigenze come compagnia e consigliatissima.
Aircraft | A320-111 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"service onboard was competent and friendly"
E Radillé (Austria)
✅ Trip Verified | The flights were on time. The service onboard was competent and friendly. I subscribed Megavolotea to benefit from the priority boarding which allowed for a smooth boarding and sufficient space for my luggage.
Aircraft | A319 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Nantes to Vienna |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"discomfort of the seats"
R Galdeno (Spain)
✅ Trip Verified | I recently had the unfortunate experience of flying from Madrid to Olbia with Volotea V7 3614. The discomfort of the seats was beyond belief – I could feel the unforgiving metal structure pressing against my back throughout the flight. The front cabin bathroom was out of order, leaving me stranded on a front row seat with a long trek to the back for a restroom. As if that weren't enough, the quality of the drinks, including something as basic as water, was shockingly subpar. I won't be choosing this airline for my future travels.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Madrid to Olbia |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"everything was on time"
Giuliano Pappacoda (Italy)
✅ Trip Verified | Good experience and everything was on time. Comfort seats and good space for tall people too. The only thing that can be improved is the variety of choices in the menu for the clients like me that had a meal included in the ticket.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Naples to Bilbao |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I would recommend this airline"
R Barsula (Italy)
✅ Trip Verified | Very good service on the ground and on board. I would recommend this airline. They have a good range of choices in terms of hand baggage or checked in baggage and meals etc
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Karpathos to Naples |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I recommend the company"
L Carmato (Italy)
✅ Trip Verified | Perfect trip, comfortable and spacious seats, kind staff, very quiet take-off and landing and punctual boarding and landing times, in the busiest week of August. I recommend the company.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bari to Zakynthos |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"flight itself was smooth and punctual"
P Gallo (Italy)
✅ Trip Verified | Recently I had the pleasure of flying with Volotea, a round trip on the route Turin / Paris Orly and I am delighted to share my incredibly positive experience. From start to finish, the entire journey was a testament to their commitment to excellence in air travel. Booking my flight was a breeze, thanks to their user-friendly website and intuitive interface. At the same was the in-flight operation. The cabin crew was attentive, friendly, and displayed a genuine commitment to passenger comfort. The flight itself was smooth and punctual (even making up for the delay accumulated at the airport) In conclusion, I whole heartedly recommend this young company to anyone seeking a nice and cost effective flying experience
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Torino to Paris Orly |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"The trip was on-time"
Gislaine Tassin (France)
✅ Trip Verified | The trip was on-time landing despite of the slight delay on take-off. Friendly on-board staff. Good communication, clean plane, fast boarding and comfortable seat.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Lille to Ajaccio |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"my favorite airline"
Adriano Pignataro (Italy)
✅ Trip Verified | Volotea is my favorite airline for punctuality of schedules, space between seats, cleanliness on board, flag colors and kindness of the service staff.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Nantes to Rome |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |