Volotea

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 513 reviews
7/10
4 star Skytrax Rating
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10/10

“had a very comfortable flight”

(France)

Trip Verified | The boarding on the plane was immediate, after the gate's opening. All the staff, on board and on the ground, was very friendly, they helped me to put my bags in the overhead lockers and I had a very comfortable flight. Also the arrive at destination was on time. Some inflight entertainment available as well. Superb experience, then, I will definitely choose this airline again in the future and will therefore recommend it to everyone!
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteFiumicino to Nantes
Date FlownJanuary 2025
Seat Comfort 12345
Cabin Staff Service 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

“professional and friendly staff”

(Germany)

Trip Verified | Relaxed flight, very professional and friendly staff. The airport in Nantes was a bit crowded and chaotic. Small delay (20 min). The plane was clean and tidy, more leg space than Ryanair or similar. Wifi did not work.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteNantes to Strasbourg
Date FlownJanuary 2025
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

“A great experience”

(Spain)

Trip Verified | A great experience. The employees were friendly and helpful. This is our first time traveling with our cat. Everything went well. I recommend this company.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAlicante to Nantes
Date FlownJanuary 2025
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"I am very satisfied"

(France)

Trip Verified |   I am very satisfied with the Volotea company. The schedules were respected, for takeoff and for arrival, the seats are comfortable, the flight is quiet: no disturbance along the flight by the flight attendant team to sell products or intervention that could disturb the calm of the flight. possibility of watching a film via the application and presence of wifi during the flight. Flight attendant available for all requests and satisfied with the proximity of the variety of cities and countries available from Lesquin airport. Je suis très satisfait de la compagnie Volotea. Les horaires ont été respecté, pour le décollage et pour l'arrivée, les places sont confortables, le vol est calme: pas de dérangement le long du vol par l'équipe d'hôtesse de l'air pour vendre des produits ou intervention pouvant nuire au calme du vol. possibilité de regarder un film via l'application et présence de la wifi lors du vol. Hôtesse de l'air disponible pour toutes demandes et satisfait de la proximité de la variété des villes et pays disponible depuis l'aéroport de Lesquin.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLille to Rome
Date FlownDecember 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"very helpful and professional"

(France)

Trip Verified | I’ve flown with Volotea on four recent trips, and will continue to do so. Staff very helpful and professional to everyone on board. Booking system and planes are good.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBrest to Marseille
Date FlownJanuary 2025
Seat Comfort 12345
Cabin Staff Service 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

“the crew are very professional”

(France)

Not Verified | I have flown with Volotea several times now and I recently joined the MegaVolotea Club which allows me save money on ticket prices and gives me many other advantages. I am very satisfied with this airline and the crew are very professional, I say this as an ex air hostess. They always willing to help and always with a friendly smile. Well done!
AircraftA319
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteToulouse to Ajaccio
Date FlownJanuary 2025
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

“Excellent experience”

(Italy)

Trip Verified | Eccellente esperienza, facilità di prenotazione ed acquisto, assistenza del personale gentilissimo in fase di accettazione e controllo puntualità del volo. - Excellent experience, ease of booking and purchasing, assistance from the very kind staff during check-in and checking flight punctuality.
Type Of TravellerSolo Leisure
Seat TypePremium Economy
RouteCatania to Verona
Date FlownDecember 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

“Excellent company”

(Italy)

Trip Verified | Ottima compagnia, unico neo il mancato rispetto della priorità nell'ingresso in aereo e alloggio dei bagagli. Per il resto consigliatissima per puntualità, prezzi e personale. - Excellent company, the only flaw was the failure to respect priority when entering the plane and storing luggage. Otherwise highly recommended for punctuality, prices and staff.
AircraftA319
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteCatania to Venice
Date FlownJanuary 2025
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
1/10

"Customer service is really terrible"

(Belgium)

Trip Verified | Flight was canceled without guideline how to get replacement. I claimed compensation based on EU regulations. However, their Customer service is really terrible. I exchanged email more than 80 times, however, it has not been solved. because they have not clarified contact address that have responsibility on the compensation. They said the preparation for the compensation is complete but they don't know my bank account. As they instruct me to send bank account, I sent it to them. They said that you should sent it to Claim department. I asked address of it, but they never let me know. They simply avoid paying money in spite of their obligation.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSantolini to Athens
Date FlownJuly 2024
Ground Service 12345
Value For Money 12345
no
9/10

"Service has thus far been exemplary"

(Spain)

Trip Verified | Not my first time with this airline and have further flights. I found Volotea quite transparent in all their cost. Service has thus far been exemplary and in one case of a delay (‘technical issues’ ) I was recompensed for any inconvenience with a voucher redeemable against any other flight in the next twelve months - which to me seemed like very good customer service.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMadrid to Nantes
Date FlownNovember 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes