"Amazing level of service"
Adnan Maulvi (United Arab Emirates)
Not Verified | Dubai to Mumbai with Vistara. Lovely features and free seat and meal selection, convenient and very nice flights. I will highly recommend for all my friends and family. Amazing level of service and within your budget.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Dubai to Mumbai |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"didn't bother to listen"
Anup Nair (India)
✅ Trip Verified | Normally I have a very good experience with Vistara ground staff and in flight staff.However my experience was terrible with a ground staff when I flew Delhi to Hyderabad. She seemed to be rude and didn't bother to patiently listen. She was rude with other passengers.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Delhi to Hyderabad |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"a very bad experience"
S Darshema (India)
✅ Trip Verified | Delhi to Varanasi, the ground staff transferred us to a different flight 3 hours later than the original flight that we had booked. Although I had booked my flight ticket a week ago , the reason they gave for this was that the flight was overbooked. On top of that the staff was unapologetic and didn’t bother about the customer satisfaction at all. Overall a very bad experience with vistara.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Delhi to Varanasi |
Date Flown | January 2020 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Fantastic ground service"
M Thane (India)
✅ Trip Verified | Delhi to Chennai. Awesome service.! I got late due to unexpected traffic but since I checked in online, the ground team kept constantly following up and ensured we board the plane. Fantastic ground service.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Delhi to Chennai |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"a pleasant flying experience"
S Pradhan (India)
✅ Trip Verified | Bagdogra to New Delhi. Had a wonderful experience with Vistara. Although the flight was delayed a bit but it was fine as it was delayed due to the weather. The crew greeted us cheerfully. My seat mate were elderly people, they needed assistance to go to the washroom, the crew assisted with a complain. They politely reminded everyone about the instructions. The smell of the cabin was pleasing complimented by the boarding music. The food was of superior quality was delicious. The in-flight entertainment streamed directly in personal device was a nice touch.. Although the live map can be upgraded. Overall a pleasant flying experience. Vistara is truly India's premium and best airline.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bagdogra to New Delhi |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"food options available at piers"
S Srijeeta (India)
✅ Trip Verified | Delhi to Ranchi. Airport experience is overall good, good staffing. Even food options are now available at piers now which is impressive and time saving. Easy to travel from Delhi airport always.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Ranchi |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"learnt that we had been overbooked"
X Parnier (France)
✅ Trip Verified | Delhi to Bagdogra. We arrived 1 hour 30 minutes before this domestic flight. A first check-in counter sent us to a second check-in counter where we queued again, which sent us to a third check-in counter where we queued again, which sent us back to the second checkin counter. There seemed to be a problem but everyone looked a bit embarrassed to tell us. Finally, we were told that the checkin time had been exceeded. We were directed toward a manager. He looked annoyed when we came to talk to him and got rid of us by finding us a powerless assistant to talk to. We finally learnt that we had been overbooked, which is surprising as we arrived pretty early. The assistant told us "good news, you'll get a full refund" whereas it was obvious that we were not going to pay for a service we did not get. Vistara made things worse by refusing to buy another companies tickets. We finally bought a new ticket at our own expense and wasted a full day of holiday.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Bagdogra |
Date Flown | November 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"reached airport 45 mins before flight"
1 reviews P Lahdun (India)
✅ Trip Verified | Mumbai to Chandigarh. I reached the airport 45 minutes before my flight. Ground staff told us that airline will not be accepting us as their customer and counter is closed. Vistara airlines has caused me monetary and unmonetory loss as it was family trip. I
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Mumbai to Chandigarh |
Date Flown | November 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"a great airline to fly with"
S Kanjun (India)
✅ Trip Verified | Ahmedabad to Delhi. I had booked Vistara flight because had heard a lot about them and was the first time I flew them and felt great to be given a luxury treatment and service on a domestic flight. I flew premium economy and was surprised that even on a 320 they manage to seperate the cabins and also served welcome drinks and the efficient boarding and deboarding. Priorirty tagged and received quicker too. Overall such a great airline to fly with.
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Premium Economy |
Route | Ahmedabad to Delhi |
Date Flown | October 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"My bag was tampered with"
S Rayan (India)
✅ Trip Verified | Amritsar to Delhi. My bag was tampered with and the security lock was removed after I checked in the baggage at Amritsar Airport and I received it with a broken security lock at Delhi airport. Valuable items are missing from my check in baggage. Poor response from Vistara Customer Care, despite repeated mails and calls.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Amritsar to Delhi |
Date Flown | October 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |