Flying to Christchurch New Zealand following the earthquake. The government has issued no non essential travel warnings there are shortages of water sewage problems and many wounded souls - we asked to re-route to another NZ city. Our hotel is no longer standing. All other hotels anywhere near that area are full and much needed for emergency workers and victims. V Australia is refusing to re-route us - unless we want to pay $3700 to change our two tickets. Unbelievable. It appears that V Australia is encouraging people to go into a disaster zone. The customer service people on the phone have been insensitive.