Virgin America customer review
B Deal (Australia)
LAX-JFK return. Would recommend Virgin America to anyone - they were great (the only thing I could complain about is the $25 baggage fee but the fares were cheap so it didn't matter too much). New planes with unique mood lighting made for a pleasant flight. Both flights left on time and one arrived considerably early. The service and the food I bought were both good.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
Virgin America customer review
E Mabley (United States)
LAX-Seattle round trip the same day. I was seated in the bulkhead premium economy row. Legroom was ample the inflight entertainment worked reasonably well except when the satellite cut out for about 20 minutes on the outbound the food was tasty and the cabin staff were much more engaging and professional than the unionised drones on United or Alaska. The only gripe I have is that the cabin interior has too much white which causes problems with glare when the windows are open. They need to add more contrasting colour to reduce glare.
Seat Type | Premium Economy |
Value For Money | 12345 |
Recommended | yes |
Virgin America customer review
J Huff (United States)
IAD-LAX-IAD. Check-in efficient and personable. Cabin crew on both flights helpful and friendly. The RED entertainment system charged $8 to watch on-demand movies on one's little screen - very overpriced but at least this is made up for with extensive free TV music and games options (especially the music - top-notch). Meal options are similarly pricey and sometimes disappointingly small although I can't fault them on taste. Lavatories are slightly roomier than the norm and each seat comes with the great convenience of an AC power jack. For a ticket that was only $20 more than the usual cross-continental cattle cars I had a fab flight with Virgin and will consider them again.
Seat Type | First Class |
Value For Money | 12345 |
Recommended | yes |
Virgin America customer review
Michael Burg (United States)
BOS-SFO-LAX and back. Upbeat staff new aircraft and good service. I think their success right now is the crews are young - it will be interesting to see how the airline does in the coming years as the company ages.
Seat Type | First Class |
Value For Money | 12345 |
Recommended | yes |
Virgin America customer review
L Strom (United States)
I have recently flown VA three times FLL-SFO. Check-in is cheerful. The airplanes are new and comfortable non-stop flights and great in-flight entertainment tasty food for sale on board. The flighty attendant service is very spotty and sometimes FA's are quirky.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
Virgin America customer review
Lance Smith (United States)
BOS-LAX flew Virgin for the second time. Great comfortable leather seats new A320 and tv screens and entertainment on each seat. One problem the cabin crew I flew on a night flight and asked the cabin attendant for a pillow and a blanket. She replied very rudely "Sorry but pillows and blankets are for first class passengers only!" Although I had this experience I will fly Virgin again and bring my own blanket next time.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
Virgin America customer review
M Gorczynski (Poland)
LAX-SFO-LAX with new A320. Everything on time clean and nice plane friendly staff. I hadn't seen such a good IFE especially in low cost airlines. Easy boarding self-checkin and flight. Price was really low - 100 USD bought 4 weeks before.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
Virgin America customer review
D Ingemann (Australia)
SFO-SEA and return. Virgin America leaves the US legacy airlines in the dust. Clean new A319. Fast check in both trips but shame about the check-in baggage fee. Friendly professional crew. The Captain came into the cabin before the flight departed to make his announcements and was waiting again while passengers left the plane. Very good AVOD entertainment system with very wide range of music and good range of free satellite TV stations and with a standard headphone jack). Comfortable seats with reasonable seat pitch in economy (compared to Qantas or American Airlines). Nice mood lighting in the cabin. Free coffee and soft drinks.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
Virgin America customer review
John Gezoff (United States)
FLL-LAX and return last week. Everything went smoothly on both flights (return was a red-eye). Operation at FLL very smooth since only 2 LAX and 2 SFO trips operate from there. Even at LAX which appears to be a hub for them everything went smoothly. Cabin staff was attentive to passengers needs and very pleasant. At LAX my baggage actually beat me to the baggage carousel. Would fly them anywhere they go.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
Virgin America customer review
A Futeran (Australia)
LAX to Washington (IAD) return as our feeder service from Australia. The service was superb staff friendly and flights ran on schedule. The planes are new mood lighting very pleasant. The touch screen video system is fabulous no need to buy movies as the free music and TV provide plenty of entertainment. Great also to find an airline that still provides free tea coffee and soft drinks which you can simply order from your seat using the inflight entertaimment system.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |