✅ Trip Verified
| DaNang to Bangkok. Vietjet Air was half the price of the full-service competition. Both flights were operated by Thai Vietjet, the only difference being the plane staffed by Thai crew. At check in, the line moved quickly. When I asked for an exit row seat, the agent said that she couldn't assign one because I was underage, which apparently was a lie since the website says "age 15-65" (I'm 17). So I was stuck with a regular seat. Boarding was in a word, simple. Their first announcement was literally "We invite all passengers to board now." I think this is the best boarding method. Both flights had bus gates. I did receive a nice greeting at the door, but the crew seemed to think that de-boarding was the best time to decide what to eat after their return flight. Buy-on-board on this flight had reasonable choice, and the prices were slightly higher than AirAsia. All their non-alcoholic drinks are priced at $1.5 and all meals are priced at $5 so these prices are acceptable. The seat is better than AirAsia, it is the same Recaro slimline found on many other airlines, and legroom is not good, but not the worst. On the return flight, we asked for the exit row and was given it at no additional cost. This also meant that there was misinformation between the ground staff in Bangkok and the head office. On this flight, it was almost identical, with the only difference being an actual goodbye at the gate. In conclusion, Vietjet air is essentially another option when flying within Asia, and there are ups and downs of all low cost airlines. I'd rather avoid them if you are willing to pay for a full-service carrier.