✅ Trip Verified
| Tel Aviv to Prague via Kiev. I bought this ticket even though it wasn't that much cheaper than alternatives because it had a shorter layover than the alternatives. Little did I know the ordeal I'd be subjected to. Check your ticket closely. It is not immediately clear that it only includes one small carry-on bag. Trust me, when you get into line, you will quickly realize your mistake. They send aggressive gate agents to confront each person in line. I was willing to pay, but I was irritated by her treating me like a criminal so I insisted on checking my original receipt and she sat snapping in my face for three minutes while I did so. The fee is 80 euros. I saw people being charged this cost even when they had a small shopping bag with their lunch; they were told they had two carryons. One man threw out his lunch to avoid the fee. The planes felt decrepit and dirty inside; the color of a faded PC from the early 90s. The fixtures looked like they hadn't been replaced in at least 20 years. This airline has poor legroom and no TVs even on international flights. They charge three euros for a small coffee. You get the Ryanair experience for not much cheaper than competitors. On my return flight, they insisted I needed to check the bag. This is the first time that has ever happened to me on a half dozen airlines with this bag including the departing flight, but I relented because the agents were aggressive and rude and I just wanted to get out of there. I was flustered and left my camera in the checked bag and discovered it had disappeared along with my charger when I arrived at my destination. I immediately reported this to the airline, who told me to contact the bag check contractor, who told me to contact the airline. I got an automated email in Ukrainian saying they would decide in three months, whether they'd provide compensation for my stolen camera. This is the first time I have written an angry review about basically any business, but this is not really a business.