TUS Airways

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 4 reviews
7/10
No Skytrax Rating
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8/10

"Overall feeling was good"

(Israel)

Trip Verified |   Overall feeling was good . The only negative thing - they started the check-in process at about 1h55 before scheduled departure. Taking in account the terrible queues in Larnaca airport (about 30 minutes for passport control; after that about same time for security check), that was crucial.
AircraftA320-214
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteLarnaca to Tel Aviv
Date FlownOctober 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"Horrible service"

(Israel)

Trip Verified | The duration of thr flight is 45 minutes, the flight has been delayed for 3 hours and we have been at the airport since the delay was not reported to us by the airline not an email has been sent. I have been trying to contact customer service via email, WhatsApp and messenger and no one has responded. There are no staff at the service desk they just keep delaying without any notice. We want to cancel the flight instead of spending 6 hours waiting for a one hour flight but no one is responding. Horrible service.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteTel Aviv to Larnaca
Date FlownAugust 2023
Seat Comfort 12345
Ground Service 12345
Value For Money 12345
no
10/10

"professional and friendly"

(Greece)

Trip Verified | Boarding on TLV was done on time but delayed to get permission to depart. A320 was in a good condition and clean. Stewardesses were professional and friendly. Inflight service was: beverages, coffee, water, sandwich and granola bar. On the return flight there was a 55 minutes later departure schedule change (they informed us with e-mail 2 days in advance)
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteTel Aviv to Athens
Date FlownFebruary 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"good service and friendly staff"

(Canada)

Trip Verified | Quick flight with good service and friendly staff. Check-in was efficient. Aircraft was clean and welcoming. Only negative was the arrival at a station where bussing brought us back to the terminal rather than an airbridge.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteLarnaca to Tel Aviv
Date FlownDecember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes