Turkish Airlines

BEY-LHR via Istanbul. Flight was delayed by 45 mins to depart from Beirut. Flight was packed from Beirut to Istanbul operated by an old A321 with no personal TV. To be honest one of the things that was brought to my attention the carelessness of the cabin crew in checking seat belts and providing the appropriate safety demonstrations no announcement was made from the captain at all during the whole flight. Nevertheless once we got to Istanbul I nearly made my connecting flight to LHR. Again flight was operated by an A321 with no ptv which I found very surprising. Again service was not great however they served good food. Overall would not fly again with them due to their very tired aircraft's being used on the route and due to the service of both the cabin crew and the hassle for connecting passengers in Istanbul.

Recently I travelled with them on four sectors each averaging 2.5 hours. The gimmick of a crew member wearing a chef's outfit is just that - a gimmick. Service onboard is hit and miss. On some flights it's good on others it's mediocre. There are better airlines operating in Europe.

Non-stop from Istanbul arriving in Boston 30 minutes late. My husband and I chose TA for non-stop reasons because we are in our 80's and wanted to avoid mid-journey transfer. Both trips exceeded our expectations. Chose business class had row 2 each way with just two seats long enough for us to really stretch out and sleep. Cabin was quiet and darkened for relaxing. Food and wine choices were fine and nicely presented. Even "candlelight" via a tiny paper lantern with battery light inside. Staff very helpful. Only complaints are the long wait for baggage in Boston and confusing / absent signage for boarding at Istanbul Airport.

Flight 760 from Istanbul to Dubai great aircraft there were a lot of seats free. The crew was excellent very kind and the food was great. The service onboard was excellent.

IST-VCE-IST - Boarded pretty much on time but departed Istanbul 1 hour late with the aircraft sitting on the tarmac with Ataturk airport almost always congested that's nothing new. Cabin very hot and stuffy until the end of the flight. Of course no beverage service until 40 minutes into the flight. 737-900ER which looked brand new cabin very clean nice looking seats but with typical THY pitch so not much space to move. Reclining button missing/broken so impossible to move the backrest. Nice choice of movies on the IFE and big screen when the thing worked the whole system rebooted on all seats after a while and my lucky colleague next to me has his rebooted a dozen times or more until the flight attendant attempted to fix it by rebooting it a few more times and then gave up. Service as usual with THY OK if you don't expect too much the only friendly and smiling stewardess was the one who did not speak any English. Return flight on A321-200 departed on time from VCE and full almost to the last seat. Good for them. Slow food service with only 2 stewards each with one trolley and that took ages mine ran out of beef kebab after the 10th row. The 2 of us had beef served cold and mine was some köfte dish which was not even on the menu. I guess it was some leftover from a previous flight and re-heated twice the lid was already open and it was stone cold. My colleague had the time to finish watching his movie from the previous flight and arrival was on time in IST. Every time I am stuck with flying Turkish I wonder how they manage to get Europe's best airline award and now for the 3rd year. I guess the people who evaluate do not fly the same routes as me and never in economy.

Another fantastic journey with Turkish Airlines. Sao Paulo-Istanbul: flew Comfort class which in my opinion is excellent value for money. Seats were only 50% taken in this class and I could thus enjoy three seats free for me. The space and comfort of this class is comparable to Business class of many other airlines. The seat is wide the space for legs is exceptional the IFE was also nice with noise cancelling earphones distributed. Service: top notch. Food was of very good quality in abundance and served with almost Business class layout (real plates and real towels) both for breakfast and the dinner served two hours before landing in Istanbul. Cabin crew was discreet but always present when needed: I asked twice for some juice and had the glass delivered at my seat within a couple of minutes. Did land in IST after 12 hours and 45 minutes with a delay of 2 minutes. I just keep recommending this airline.

Turkish Airlines code shares with Etihad - Abu Dhabi from and to Istanbul. Inflight entertainment very poor seats more cramped than other airlines food low quality service onboard poor and ineffective. Finally reached Istanbul only to find my luggage not there. 3 hours trying to get some assistance from airport staff. Finally got my luggage 3 days later.

I read some variable reviews before booking my flights from NJ to Istanbul so decided against direct flight and booked United to Munich then TA to Istanbul then TA back to Frankfurt and Lufthansa back to NJ. TA was by far the best parts of the trip with over-the-top service plenty of stretch room in business class (I'm 6'1") and solid quality food. I liked the repeated options to grab another croissant / roll or requests whether I wanted a refill of wine or coffee. The Airbus A330s I flew were new and immaculate. My only complaint was the boarding process which wasn't well organized in Munich at all with a long narrow gate where everyone across all classes congregated and blocked any chance for an organized boarding. Had I not been near the front I would have been one of the last to board despite my business class seat and never heard a call for that class to board. The return trip was a bit better with the gate agent asking out loud - not over the PA - whether anyone was in business class and directed us to a separate line that was initially hidden from view. I would definitely recommend TA to other passengers traveling in business class and would take fly with them again if given the option.

Flew Montreal-Istanbul-Bangkok business class. On both legs the flight was fantastic the food was in abundance almost feeling like there was too much. Inflight entertainment was great. The first flight had the side by side seats that go into full sleep position and were great. The 2nd leg had the pods which I actually found slightly less comfortable. The service was great except for one thing on my Montreal flight when I had to ask 3 times for some water. I still find their inflight service excellent and very attentive.

My husband and I took four economy flights in the last couple of weeks between London and Antalya via Istanbul. We chose Turkish Airlines over the lower cost carriers as it has won several awards and had better arrival times than Easyjet etc. Check in at LHR was chaotic and staff were disinterested and inefficient. The flight was delayed. In fact all four flights were delayed. We were unable to book legroom seats on the first flight (my husband is 6'6") but were able to move once the flight was underway. As we were going through the gate for the second flight the staff grabbed my boarding pass took a pen and scrubbed out my seat number and changed it. When I asked why (no explanation was volunteered) I was told the plane had changed. On boarding I was in an entirely different part of the plane to my husband in between members of a young family despite there being spaces next to my husband. Needless to say I moved once the flight was underway. No apologies from staff. On arrival international passengers were separated from domestic and taken to the international terminal to receive our suitcases. After waiting for a long time (late in the evening) someone eventually came and told us we had been sent to the wrong terminal. No apologies. No directions as to how to get into the arrivals hall of the domestic terminal. Eventually found it - everyone else from the flight were long gone. On arrival at Antalya airport 2 weeks later to take our two flights home check in again was chaotic. Asked for legroom seats - we're given them for the first flight but not the second. No explanation or apology. Legroom was non existent - even I struggled to fit. My husband found it impossible. We asked if it was possible to move and we're told no - no explanations or apologies. Again others were seated separately and there were a couple of heated conversations which the staff dealt with very poorly. Once the flight was underway and the seatbelt signs were off my husband stood up finding a spot out of everyone's way. The person in front reclined their seat making it impossible to sit back down when told to do so. My husband explained this politely to a very abrupt attendant and was told in no uncertain terms to sit. No care understanding or apologies. I pleaded with the guy in front to put his seat upright and my husband retook his seat. His knees were up against the seat in front and the magazine rack cut into his shins. Food dreadful. Seatbelt signs kept on for most of flight and flight attendants almost invisible for the rest of the journey.