Turkish Airlines

IAD-IST-BLQ and return. The plane was clean and with adequate seat pitch. Plane left Washington with only a very minor delay. Turkish delight passed out and later a hot towel service. No cocktail service. Dinner at 1.40am and it was the best airline meal I have had accompanied with great Turkish wine. I asked for and was given a refill on the wine. After coffee service and trays cleared crew came around with another drink service. Bright lights finally dimmed after 3am when it was already light outside. Global positioning system not working on this flight at least not displayed. Entertainment systems not working too well only limited number of selection. Crew passed out amenity kits normally not seen in economy. Children had their own amenity kit and a stuffed bear. After dinner a bottle of water passed out to all passengers additional water available in galley as well as snacks. Crew were friendly; a few not well versed in English. Seats comfortable enough for a good sleep. Lights on two hours before landing for a delicious hot breakfast. An hour before landing the captain made his first announcement of the flight detailing the weather conditions in Istanbul. One toilet I used before landing had run out of water. Unable to flush or wash hands. Upon landing plane parked away from terminal and we were bussed in. Our layover in Istanbul was over ten hours (19 hours) so given a night at airport hotel with bus transportation and breakfast voucher. Quick and efficient. The next morning due to a miscommunication the Turkish Airlines bus to the terminal was nowhere to be seen at the appointed hours but the hotel shuttle took us ten minutes later. Boarding was by bus to plane parked remotely. Good seating headsets for video screens from ceiling. Showing short videos and mapping of flight. Choice of two hot meals and full bar service on this short 2.5 hour flight. Coffee service too. Meal selected was excellent. Upon return check in was handled by Star Alliance staff at BLQ. Brisk businesslike to the point of being short. Boarding again by bus to plane. Newspapers not passed out. Seating the best of any intraEuropean flight I have been on. So much leg room I had to lean forward quite a bit to eat. No videos nor mapping on this flight. Departure on time and a wonderful smooth flight to IST with another delicious lunch with again full bar service. Flight attendants cheerful and happy. Arrival on time into a gate with air bridge in front of passport control. Overnight again at expense of Turkish. Before boarding we went through six security checkpoints. All but one were friendly and courteous. Airbridge to plane Flight was full. Seat did not seem to recline properly. No newspapers passed out or at entrance. Due to air traffic control delays flight took off one hour late. Entertainment system working fine as well as route mapping. Captain made announcements. There was some gaps in service on this flight. Our section in the cabin was skipped over for hot towels. About 1.5 hours into the flight drinks were offered. No crackers or nuts no napkins. 2.5 hours into the flight lunch arrived at my seat. A delicious chicken meal. Before landing another wonderful hot meal. Landing process at IAD and baggage delivery normal and without problems. I have given this airline nine stars mainly for the great catering and beverages and mostly friendly and efficient staff. Altogether a very good product. Will fly with them again on next trip.

8 May TK 1702 STR-IST. 18 May TK 1709 IST-STR. STR-IST-STR very convenient as usual excellent food great staff. Turkish stays as my favorite airline.

Recently flew in economy from Istanbul to Gatwick with Turkish Airlines. The flight was terrific with prompt boarding good service and on-time arrival. The highlight of the flight was the standard of food offered in economy. We were very pleasantly surprised with the quality and quantity of food and wine offered. The Turkish delight that the staff handed out was a forerunner to a really delightful meal. Would recommend this airline.

ZRH-IST-KIX and return. Plane from Zürich to Istanbul was 4.5 hrs late missed the night flight to Osaka took the next flight 24 hrs later and the suitcase took an additional 24 hrs detour. The transportation to the hotel in Istanbul due to the flight missed was organized however the hotel was a 40 min ride across the Bosporus arriving at 4am in the morning. Okay the in-flight service was okay but would I fly TK again? Not if I can avoid it because there was no information during all these delays my online feedback afterwards produced only prefabricated and unrelated standard answers and more importantly minor delays can produce quickly a 24 hrs. delay if there is only 1 flight per 24 hrs (true not only from long distance trips!).

KIX-IST-LIS. KIX-IST on an old A330-200. Check-in and boarding: perfect. Seat not 180. Very uncomfortable. Nearly impossible to sleep. Better leave it half way on a "S" position than at 140 degrees very slippery. Food (Japanese) was excellent and Gosset Champagne unforgettable. Lounge at IST very useful with nice showers but no amenities (shaving kit etc..). IST-LIS B737-800. Boarding completely chaotic no priority what so ever. Packed bus etc… Back to the 80s. Very rude ground staff treating pax as cattle. Smooth flight nice breakfast. Wide seat.

Flew from JFK to Istanbul with transfer to Bologna 4/23. Flight delayed 1.5 hrs - no big deal happens. Seat cramped personal entertainment system broken. Food and drink better than average - I'll give them that. Istanbul airport is a crowded mess and the info monitors are not very informative. About 30 min before the scheduled boarding time they flash the message that our flight from Istanbul to Bologna was canceled along with > 40 other flights. No overhead announcement no airport workers in sight can explain coherently what to do or don't speak English. We later learn that a plane caught fire on landing and the runway was closed because of that. After about 6 hrs of running from one place to another and dealing with incompetent and rude employees we were fed and placed in a hotel. We were rebooked for the flight next morning but our luggage was not on it and took 3 more days for it to arrive in Italy.

Hong Kong to Istanbul in Business on the latest TK 777-300ER with the brand new business and economy seats. There is no more Comfort (Premium Economy) on this aircraft. It was a great flight: this new business class cabin looks extremely modern IFE has a lot of new contents and features to choose from and comes along with a new remote Emirates style very easy to use. The layout of the lavatories has also been updated and it is bigger now. Food was amazing (but this is not a news with TK). Excellent young all-male cabin crew extremely friendly and well- trained. They made me feel looked after throughout the 11 hrs flight. Again highly recommended.

VIE-IST-SFO-IST-VIE. All trips in ECO Class. First time experience with TK - flown frequently on EK & QR. It was worth the value for money and overall I would recommend flying with TK however connecting through an airport is part of my flight experience - and Istanbul Ataturk airport is one of the worst I have been to. In the future I will avoid TK although their service has been very good!

28th April 2015 flight TK2019. Night flight domestic from Kayseri to Istanbul. Flight delayed 30 minutes. Check in was fast and efficient. Check in staff were friendly and helpful. Airbus 321 fairly full flight. Meal was a sandwich with delicious apple cake and red bean salad. Beverage service hot and cold provided. IFE not available but it was only 15 hours. Overall a nice flight for first time flying Turkish.

Flight 71 Hong Kong to Istanbul Business class layout of 2-3-2 in a 777-300ER. This flight leaves at 11.25pm. We flew Qantas up to HK and had a 6 hour wait in HK. The first 3 hours of the flight is an eating delight. There were 2 fully decked out chefs on-board in Business class. The food presentation was just amazing. The food itself was very tasty and it just keep coming. Nothing was too much trouble. The table layout was like dining in a top restaurant and it even had an electronic candle that flickered. Breakfast was an equally excellent experience of service and taste. The seats are very roomy and quite comfortable for that long 11 hour flight and go fully flat. Ok the not so good. And it their lounge in HK. Its not their own lounge and its a shared arrangement. Its very down market and not very well appointed. To have a shower you had to book in and the next available time was 11.45pm 20 min after my flight was to leave. They really need to improve their lounge access to compete with the others as their inflight experience is excellent.