Turkish Airlines

I flew Turkish Airlines from Kuwait to Istanbul Ataturk in economy class. The airplane which was an Airbus A330 was ok but the seats were old and not very comfortable, however the space is really good. The inflight entertainment system had a lot of things to watch and to do, but the screen was very hard to use. I had to press really hard on the screen for it to work. The food onboard was great and it was actually hot and the cabin crew were good. I should say that for the price I paid it should be a little cheaper. I think Turkish Airlines is a good airline and worth what you pay, but I think they can improve.

On-time Turkish Airlines flights, first leg BUD-IST with no entertainment, only flight map on the screen. Average meal, some beverages not available (e.g. lemonade). Seat reclining system broken down. Transfer in IST with no security control, just walk to the new gate. Second leg (IST-KUL) with nice large screen, food quality good but not extraordinary. Cabin crew polite but not friendly. Arrival in Kuala Lumpur earlier than expected, airport clearance took more than one hour. Way back the same experience, earlier arrival times than expected. WI-fi not working on board, although advertised. This time with security control in IST airport. Good value for money, 400 Euro for the entire return flight.

Kuala Lumpur to Istanbul with Turkish Airlines. Good plane, kind and helpful staff. Internet on-board. In the middle of the day we were asked to pull down the window blinds so that people could sleep. I had selected this flight as it departed in the morning local time, and arrives in the evening - a perfect oportunity to catch the day-rythm at the destination, unless you sleep and are unable to sleep when arriving in the evening. The temperature in the plane was too high - good if you want your customers to go to sleep, but not if you want to make them feel comfortable.

25 hours before the departure, Turkish Airlines informed me that my ticket to Stockholm via Istanbul is cancelled. I currently pay the expensive business class ticket for the flight. I was too late to attend the wedding at the city of Stockholm. I was no choice what to do after that, Later I left my home to Narita Airport which is 3 hours away in Fukushima Prefecture. When I arrive, I told them that I must give up and cancelled the ticket and instead of waiting for the next 24 hours, I better book Lufthansa instead which depart from Haneda at afternoon. I will avoid this airline after this. I even cannot give zero for the seat comfort and ground service.

First time flying Turkish Airlines from Dublin to Hong Kong via Istanbul and it was a nice experience. Food was excellent, especially the little turkish delights and the homemade lemonade. IFE had a decent enough selection but the Wi-Fi refused to work on the second leg of my trip. Cabin crew were pleasant and helpful. Cabin was nice and warm as well which is nice. Tip for anyone thinking of TK, if flying the 77W in eco, choose a seat in the forward section of economy, it's much quieter. Overall it was a nice flight. The only downsides were IST airport which is absolutely horrible but that isn't TK's fault.

Dammam to Marseille via Istanbul. Onboard service (food, entertainment, plane, crew) are very good. Price is most of the time competitive. But customer service is very poor. I want to cancel a reservation that is cancelable/refundable. I stopped by Turkish Airline ticket office at the airport. They could not do it but recommended to contact their call center. I did that - they cannot calculate the refund amount, they told me to go to a ticket office to do so. Result: imposibble to get a refund because nobody can calculate how much it would be! The flight I want to cancel is leaving tomorrow. If I cannot fix this refund issue, they will consider a no show and do not refund me at all. In other word I'm loosing 540€ for a ticket that is sold as cancellable / refundable.

London to Varna via Istanbul. First time flying Turkish Airlines and pleasantly surprised. The flight crew were very friendly and helpful, the food was fairly good compared to other airlines I have flown with and seat pitch was generally ok considering i am 6'2. Flight was smooth and the transfer at IST was a nice experience. No shortages on drinks on board both flights. The aircraft's were both modern and clean. For the price we paid, I would use Turkish again. It would be nice on the LGW to IST route TV's were provided.

Traveled from New York to Kyiv with a stop in Istanbul. Overall good experience. The onboard chef was great, meals were above standard: not excellent for a foreigner to their cuisine, but good for a flight lunch/dinner. Had a 4.5 hour layover in Istanbul on my way back. The airport is undergoing some heavy remodeling, construction going on outside. The airport terminal is OK, noisy and crowded.

The roundtrip flights from JFK to Cairo via Istanbul were the worst transatlantic flights I have taken. The flight over was hot, we were miserable. I have never seen seats so small for anything other than a quick commuter flight. The in flight entertainment screen didn't work, they told us twice they would reset it, but never followed up and it never worked until we were about 10 minutes in from landing. I would never take Turkish Airlines again. The return flight had the same cramped seats, when someone reclined the seats you literally had a few inches between your face and the back of their seat. The only positive was the food, it was pretty good. Service was awful.

Brussels to Istanbul with Turkish Airlines. Not a fast check in and used the fast track for security in Brussels. Tired old SN loung, which needs revamping. Good staff though. A231 with 3x3 seating and middle one free. Excellent on board staff and poor food. Return leg used the fast check in, best I have ever used, private entry for C class to the lounge with exclusive security and passport control. Lounge is fabulous but always busy. This time not remote gates, so a little bit of a bliss. Seats were 2x2 which some A321 have, and to me they are the best C class in Europe.