Turkish Airlines

✅ Verified Review | Kuwait to Edinburgh via Istanbul. My flights overall were good. However, the in-flight entertainment system on one leg of the journey was quite choppy - not just for me but for all the systems. I find that their lunch food is better than their breakfast food. Boarding was painless and transferring through Istanbul airport was fairly straightforward.

Montreal to Budapest via Istanbul. I had quite high expectations of Turkish Airlines but after four flights with them I evaluate them as mediocre. Perhaps I made a wrong meal selection, but Oriental Vegetarian meal was very unappealing. Other meals were equally dissatisfying. I appreciated steel cutlery instead of plastic. I was also disappointed to see that Turkish provides small vanity bags in an attempt to make the flight more comfortable. I would still recommend Turkish, because I booked with them and the price for a direct flight to Montreal was a good one.

✅ Verified Review | Istanbul to Frankfurt. We started just on time from Istanbul. We appreciated the professional service from flight attendants. They were smiling and amicable. We ordered extra meal and it was delicious. The seats are confartable and the Entertainment Programm was good. Thank you very much for everthing and looking forward to flying with you again soon!

✅ Verified Review | This almost 11 hour flight happened in a brand-new aircraft. On-board entertainment as well as the seats were just perfect. As we flew from Kuala Lumpur there were some specialities like the fact that you are not able to buy water or go to a restroom after passing the security check, but this has certainly nothing to do with the airline, just the preamble to explain my later impatience. After boarding, it took the crew about 3 hours to organize the supper, what might be on schedule but beverages came even later! Never saw a crew being so messy. Almost every member constantly dropped something: our food, their own food, once they managed to drop a pasta portion twice. I asked for two beverages but the lady forgot my second request instantly (never happened before). So the whole catering procedure was messy, slow and ineffective. For the second meal the crew forgot our veggie meals, forgot to mention that the meals they offered contained meat. They were not rude nor disagreeable, just made this hard day far harder than it should be. Would try to avoid Turkish Airline for long flights from now on. By the way, the short flight from Istanbul to Zurich (3 h) in an old aircraft was perfectly organized.

✅ Verified Review | Flew Turkish Airlines from Istanbul to London Heathrow. Slightly delayed departure after long line that involved multiple security checks. 2-3-2 fully reclining J seats with the latest onboard entertainment and WiFi. So the best onboard hard product available within Europe. The catering not that good this time. A rather poor salad offering and only a slightly better cold plate. The beef main course although delicious, lacking in portion. The crew were smiling but not forthcoming with drink refills. The lavatories were kept clean and the new Molton Brown products add to a quality experience. Overall an average flight with the usual excellent hard product.

✅ Verified Review | Sarajevo to Panama City via Istanbul. The first leg SJJ-IST was in a Boeing 737 in Row 1 with what must have been the worst leg-room I've witnessed in Business on a 737. The bulkhead is in front of your face and the only position to sit is upright. Fortunately the business class section was not full so I moved to a seat in Row 2, which had the seat in front of you to put your feet under. The service was good, and the meal was very good for so short a flight. The Istanbul to Panama City segment was on a semi-antiquated A330-200 which is 4 rows in a 2-2-2 configuration. The seat is comfortable for sitting upright and to a certain extent it is comfortable for relaxing. It is dreadful for sleeping, because the seat is so configured that in the "angled flat" position you slide down. I resolved this by putting my briefcase in the space under the seat in front of mine, and the briefcase then elevated my feet sufficiently to provide support to be able to lay comfortably without struggling to avoid sliding down the incline. The food on this carrier is much better than most European carriers, and light-years ahead of US carriers. The flight crew are sufficiently attentive to function without being over-the-top. When they finish serving, they disappear, and if you want something you'll need to call them and ask for it, or get up and get it yourself- they won't come by and volunteer. But the price is much cheaper than competitors on this route, and that forgives a lot. Overall, for the price, I'm more than satisfied. But if I had to pay full going price of European carriers, I'd fly Lufthansa or Air France, with flat bed seats and a more professional operation. A note of warning - unlike most Turkish long-haul aircraft which offer excellent wifi, this aircraft has no wifi, so you'd better enjoy reading.

✅ Verified Review | Istanbul to Izmir with Turkish Airlines. It was amazing for me to find a Boeing 777-300ER in such a short (50 min) route. Plane was just 1 year old and very comfortable. New IFE works amazingly well and it has a very rich menu. They give a sandwich and drink. It was tasteful and good for a 50 min flight. Cabin crew was also very helpful and smiley as always.

✅ Verified Review | After an excellent flight from Birmingham we continued our journey to Ercan. The aircraft was an A321 with 31" seat pitch which was okay for the short hop to North Cyprus. In the 1hr 15min flight they managed to serve a tasty snack and hot drinks, soft drinks and wine. Again cabin crew were excellent. The return trip two weeks later was equally good. Both flights took of and landed on time.

✅ Verified Review | Venice to Singapore via Istanbul. Usual, nice, standard service on these two flights. Both aircraft new. I noticed they have improved their IFE with new functionalities. The food portions became a bit smaller on the European routes but bigger on intercontinental ones. Food quality was good. Generous choice of beverages but rounds could be more frequent. Both flights packed. Cabin crew nice on the first leg, way warmer on the longer segment. On the way to Singapore, due to traffic congestion at Istanbul airport, plane took off with a delay of one hour but landed in Singapore on-time. Toilets were kept clean and are now getting stocked with new nice amenities (flowers, high-quality hand lotions and hand cream) which on other airlines you would find on business class only. Seat pitch on the A330 is quite poor compared to the Boeing 777. As an Elite member, I could use on-board Wifi at no charge and the connection was stable and very good considering the altitude. Priority-tagged luggage was delivered in less than 15 minutes in Singapore. Gold lounge at Istanbul airport is superb.

✅ Verified Review | Cluj-Napoca to New York via Istanbul. After spending 3h at the New York lost and found luggages I've been sent home with an international phone number and no File Reference number for my lost luggage. When I called the number i've been told that I need a reference form in order to get any information about my luggage. I traveled with 2 luggages, from which only one made it to the destination. From the attached tag to the luggage that arrived in NY it wasn't stick together correctly, the person who checked me in didn't even bother to remove the back of the sticker and put it together as it should had been. I tried to track down and make a complain against the employee - suggesting that he may not be even aware of the mistake he's doing and this puts in danger other people luggages too. No one was able to give me a reasonable help.