Tunisair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 72 reviews
5/10
3 star Skytrax Rating
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10/10

Tunisair customer review

(United Kingdom)

LHR-TUN return. Travelled as a family of 4. Very friendly cabin crew A319 with at-seat PTV on both flights. Food was great as well and I would be happy to fly with them again in the future.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Tunisair customer review

(Germany)

DUS-DJE-DUS Tunisair Economy Charter crew varied from friendly to neutral. Planes a bit worn. Food better than German airlines flying into Tunisia.
Seat TypeEconomy Class
Value For Money 12345
yes
4/10

Tunisair customer review

(Germany)

FRA-TUN-FRA Pretty worn cabin and cramped seating. Food okay. Staff a bit nonchalant and not too serious about their position as hosts. But on time and relatively good value for money.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Tunisair customer review

(South Africa)

TUN-CAI in Business Class. Check-in quick and efficient. Lounge in Tunis staffed by surly bar attendant. Boarding orderly. Excellent cabin crew in business class. Seats were normal Y class seats with extra legroom and the middle seat blocked as a table and was comfortable for a 3 hour flight. Excellent meal was served accompanied by high quality wine and champagne. All in all a very satisfactory experience.
Seat TypeBusiness Class
Value For Money 12345
yes
8/10

Tunisair customer review

(Canada)

ATH-TUN-ATH A319 the aircraft configure with all economy class. Check in on both directions fine. The cabin was fine and aircraft seem to be in shape. We had a hot meal with a choice of drinks. The service was very good and crew was fine for a short flight. Our return flight to Athens we had a good breakfast. Overall I was satisfied.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

Tunisair customer review

(United Kingdom)

Gatwick to Djerba via Monastir. The outbound flight was four hours late leaving with no explanation. The plane was fairly old and tatty but clean and plenty of leg room. The cabin staff were friendly and courteous. The food served was by far the most revolting meal I have ever had. For some reason the plane went straight to Djerba rather than stopping first at Monastir which was great for us and the other 8 passengers going ot Djerba but not so good for the majority of people who were expecting the first stop to be Monastir! There was no explanation for this. The return flight was on time and on a much newer plane again with lovely cabin staff. To our horror the same meal was served as on the outbound journey.
Seat TypeEconomy Class
Value For Money 12345
yes
2/10

Tunisair customer review

Lisbon-Tunis-Lisbon : my flights with Tunisair were awful. The planes were very dated A300-600 plane was dirty including our seats toilets were smelly too. Food was reasonable but most of my family didn't like it. Cabin staff not friendly at all. Unfortunately I thought it was better to fly Tunisair rather than a charter company - now I truly regret my choice.
no
5/10

Tunisair customer review

Frankfurt - Tunis return. Very friendly staff speak 3 languages. They took care for my son and offered him some gifts. Very good Tunisian meal - café tea juice soft drinks beer etc in addition to newspapers for free.
no
1/10

Tunisair customer review

Old A320 not the cleanest one small seating space. Poor customer service hotline and finally their website is almost useless. I couldn't pay for the trip online so I had to call the customer service and I wish I didn't - they hang up on me many times the operators are not polite. Crew is fine nothing exceptional. In a nutshell I don't recommend it.
no
5/10

Tunisair customer review

LHR-TUN economy. Very fast check in no queues - probably hit Heathrow at quiet period. Flights on time with clean modern aircraft. A319/320 comfortable seating with adequate leg room. Tasty hot meal both directions with complimentary beer/wine. Crew friendly and could not fault any aspect of the flight.
no