Tunisair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 78 reviews
5/10
3 star Skytrax Rating
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7/10

Tunisair customer review

(United Kingdom)

MAN-TUN in May 2012. Plenty of leg room and the food was excellent. Staff were pleasant enough bearing in mind they have a plane full of passengers to attend to so you cant expect devoted service. Only down side I found was that there was no choice of drinks. If you wanted a beer you asked for it and were given a can. Don't know if wine or spirits were available. Would use again. It certainly made a change from the charters and price we paid was very competitive indeed. On the return flight from Enfidha we were given exit seats which allowed us to stretch our legs and the food again was excellent.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
8/10

Tunisair customer review

(United States)

MXP-TUN MIR-FCO. Check in easy on both routes. There are crew to greet you at the door but they do not smile. Crew service good but will assume you speak Arabic. Meal on outbound flight was delicious. Meal on Rome sector was cold and disgusting but only an hour flight. Both flights on time and even early into Tunis.
Seat TypeEconomy Class
Value For Money 12345
yes
2/10

Tunisair customer review

(United Kingdom)

LHR-TUN return to LHR. Aircraft was A320 on both legs a little old but well maintained. Cabin was tidy and the crew were smiling and responding to all demands. Pitch is ok and you are allowed to carry 20 kilos of luggage. We had a choice of 3 meals on a 2 hr 45 mins flight beer is on demand and you could take whatever you want. A good experience.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

Tunisair customer review

(United Kingdom)

LHR-TUN return to LHR. Aircraft was A320 on both legs a little old but well maintained. Cabin was tidy and the crew were smiling and responding to all demands. Pitch is ok and you are allowed to carry 20 kilos of luggage. We had a choice of 3 meals on a 2 hr 45 mins flight beer is on demand and you could take whatever you want. A good experience.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

Tunisair customer review

(United Kingdom)

LHR-TUN return. Both legs were on 2 of the older A320's in the fleet which are showing their age! The flight from LHR left 1 hour later than the STD however this was due to the aircraft arriving late from Tunis. Upon return the flight left 45 minutes late as there was no Ramp staff in Tunis to load the baggage and hence we had to wait for these to become available to load the baggage/cargo before we could depart. The food even by airline food quality is very poor. However the seating in economy is very impressive both in width and pitch. It must also be said that the cabin crew are extremely helpful and very polite.
Seat TypeEconomy Class
Value For Money 12345
no
1/10

Tunisair customer review

(United Arab Emirates)

I am very disappointed about my trip on Tunisair 327 Airbus 320. I booked business class and expected a comfortable seat however there was no difference between it and the economy one. Even the package they are offering for socks ear plugs and eye masks is very cheap and doesn't reflect business class. I paid a large amount and expected a professional service.
Seat TypeBusiness Class
Value For Money 12345
no
10/10

Tunisair customer review

(United Kingdom)

LHR-TUN return. Travelled as a family of 4. Very friendly cabin crew A319 with at-seat PTV on both flights. Food was great as well and I would be happy to fly with them again in the future.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Tunisair customer review

(Germany)

DUS-DJE-DUS Tunisair Economy Charter crew varied from friendly to neutral. Planes a bit worn. Food better than German airlines flying into Tunisia.
Seat TypeEconomy Class
Value For Money 12345
yes
4/10

Tunisair customer review

(Germany)

FRA-TUN-FRA Pretty worn cabin and cramped seating. Food okay. Staff a bit nonchalant and not too serious about their position as hosts. But on time and relatively good value for money.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Tunisair customer review

(South Africa)

TUN-CAI in Business Class. Check-in quick and efficient. Lounge in Tunis staffed by surly bar attendant. Boarding orderly. Excellent cabin crew in business class. Seats were normal Y class seats with extra legroom and the middle seat blocked as a table and was comfortable for a 3 hour flight. Excellent meal was served accompanied by high quality wine and champagne. All in all a very satisfactory experience.
Seat TypeBusiness Class
Value For Money 12345
yes