Transavia

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 174 reviews
5/10
3 star Skytrax Rating
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4/10

Transavia customer review

(United Kingdom)

Malaga - London Gatwick return. I was going to travel for a return flight with Monarch Airlines which got cancelled and got switched to a flight with Transavia. The crew were miserable in-flight entertainment was good but it was Dutch with no subtitles and there were only English and Spanish-speaking passengers on the flight.
Seat TypeEconomy Class
Value For Money 12345
no
na

Transavia customer review

(Denmark)

Booked a flight to Barcelona with Transavia on November 14th. Now they are informing me that they intend to cancel all flights to Barcelona but they will not refund money until the final decision. And they are not even state a date then they will made that decision. "Very soon" they tell. 10 days is very soon? They do not tell anything about will they fly or not but do not return money. And meanwhile ticket prices for other companies are increasing. Very unreliable company.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

Transavia customer review

(France)

Paris-Oporto. Departure from Paris Orly airport much closer to town and customer friendly. Easy check in the evening before via their website possibility to choose your seat for free! Easy luggage check in at the airport no queue same for security checks. Welcoming and attentive crew. As a low cost you pay for a drink or sandwich but you can have hold luggage for free. Oporto-Paris Orly. Easy check-in this airport is wonderfully organized again departure and arrival on time a bit difficult to get luggage at Orly but still much better than CDG.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Transavia customer review

(France)

Last February I booked a return flight with Transavia Toulon-Amsterdam for June 9 return June 14. This morning I had a message that my return flight was re-booked for June 16 and that there would be extra charges if I could not accept the date change. This is absolutely unacceptabler. I took a cancellation insurance but Transavia made it expire on June 14.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

Transavia customer review

(Monaco)

NCE-CPH-NCE. Flew 3 three times. On time and with impeccable service. Clean aircraft and reasonably priced food and drinks. Value for money.
Seat TypeEconomy Class
Value For Money 12345
yes
4/10

Transavia customer review

(Netherlands)

Marrakesh-Amsterdam viaAgadir. Chaotic boarding in RAK all pax disembarked at Agadir due to cleaning and fuelling. Flight back to ams took another 4 hours. Transavia offers B737/700 or 800 service with overhead ife and audio - everything onboard is charged for earphones 3EUR sandwiches 4EUR water 2.50EUR which should be free on a 6 hour flight. This a la carte buy on board service takes a long time crew friendly and focussed on selling products. Not recommended due to hidden high extras. .
Seat TypeEconomy Class
Value For Money 12345
no
4/10

Transavia customer review

RAK-ORY. Online booking effortless. I later paid 15 euros online to reserve an exit row seat. The 737-800 was in excellent condition - interiors even a bit stylish and the music hip. Service friendly. Food for sale was mostly sandwiches fruit soup and salad and pretty good.
no
1/10

Transavia customer review

Nothing good to say. My flight (Luton-Rotterdam) was cancelled and no information or assistance given whatsoever. They refuse to compensate it according to EU regulations. I have been using them before quite regularly and cancellations and delays have happened in the past more than by any other airline. The planes are ok although not very clean. FA are not service oriented although quick and effective. I dont use this airline anymore due to all above mentioned problems. Avoid them.
no
1/10

Transavia customer review

Very disappointing airline. They cancelled our flight to Rotterdam - after they had boarded us on the plane for a long time and then we had to disembark. Very mixed messages about how we were to get to Rotterdam. We only found out after re-booking on another airline that they were offering an alternative flight but from another airport - and this was already about 5 hours after our scheduled departure. Now refuse to give any compensation.
no
3/10

Transavia customer review

AMS to Venice. Flight on time (only half full) fast boarding etc. For tall people UNSUITABLE. You have to be smaller than 1.90 or with short legs because legspace is absent. This was compensated by the nice crew IFE and fast delivery of luggage. I'd like to note them as 2 STAR for objective criteria but give them 3 for the nice crew and speediness of operations.
no