Transavia

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 187 reviews
4/10
3 star Skytrax Rating
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5/10

Transavia customer review

(Australia)

Flew from Paris to Mykonos. Very long lines. Check-in staff gossiping with their colleagues. Plane took 45 minutes to take off after departure time. Seats weren't cleaned from previous flight (crumbs and chewing gum). 3 euros for a glass of water.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Transavia customer review

(Netherlands)

TXL-AMS. Flight was on time but seats on 737 cramped. Attentive flight attendants. One of them tried to make announcements in German but that was rather embarrassing. Offering web check-in from foreign airports would be a huge improvement. But paid 39 euro all in so Transavia can be a great deal.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

Transavia customer review

(Spain)

ALC-AMS. Check-in at Alicante was a mess if only you could check-in online. Onboard happy and friendly crew. New 737 with decent legroom overhead entertainment. Deplaning took ages. Travel this route every month every flight is different but in general ok very dependant on the crew.
Seat TypeEconomy Class
Value For Money 12345
yes
3/10

Transavia customer review

(Hong Kong)

VLC-AMS. The boarding arrangements appear to be poorly managed with little evidence of co-ordination or teamwork. The already delayed flight was subjected to additional delay because of the inefficient boarding system. Cabin crew stood aside as passengers took their time to place their luggage while blocking the aisle. There is little sense of urgency or purpose on the part of the crew. I narrowly missed a connecting flight in AMS as a result.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

Transavia customer review

(France)

Orly-Heraklion return. Tickets are cheap if you buy at least 1 month in advance. All flight on time aircraft clean and modern B737-800. Onboard crew were nice the seats comfortable with good legroom. Both inbound and outward the plane was not full so I moved to another seat without any problems.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

Transavia customer review

(France)

Paris Orly to Luxor return from Hurghada to Paris Orly. The flights themselves were as good as on any other airline. I appreciate being able to pre-reserve an emergency exit seat for a supplement of 20 Euros. However I have downgraded my score because of one very unpleasant incident - 3 weeks before the return flight I was contacted to be told the flight times had changed from 13.00 on Saturday to 01.55 on Sunday. I found this unacceptable but was able to re-route via Hurghada instead even though this meant an additional 4 hour road journey. But that is preferable to a miserable short half night flight.
Seat TypeEconomy Class
Value For Money 12345
yes
3/10

Transavia customer review

(Spain)

No check-in machines available at Alicante and no online check-in so had to queue for boarding card with only hand luggage. On boarding there were other passengers in the seats I had reserved. Passengers refused to move and spoke only Dutch but none of the crew came to help there was no welcome aboard. My seat was broken and would not return to the upright position and when asked to rectify this on landing I explained the seat was broken only to receive the reply that Transavia is a low fare airline. I was offered no assistance whatsoever.
Seat TypeEconomy Class
Value For Money 12345
no
2/10

Transavia customer review

(Netherlands)

I was supposed to be at the airport 3.5 hrs prior to departure but the desk didn't open until 1.5-2 hrs before. No one at the gate until 30 mins before departure. Staff when they finally showed up were unfriendly. Poor service onboard the only service are the trolleys with merchandise I had to opportunity to buy a drink just once. Only 5 kg is allowed for hand luggage and only 1 bag.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

Transavia customer review

(France)

Djerba-Nantes. Operated by the Dutch Transavia since the French sister company had a broken down plane. Crew all Dutch but Dutch purser spoke almost fluently French when addressing passengers in aisle. Very attentive crew (better than French Transavia crew) who were present a lot in aisle even during a night flight to Nantes. Pity the entertainment program was not in French but Dutch subtitled (probably the result of the Dutch branch taking over this particular flight). Very pleasant experience!
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Transavia customer review

(Australia)

Amsterdam-Athens. Transavia was the third airline used on a recent trip and were by far the best. From easy online check in to modern clean aircraft with friendly efficient staff. The on-board snack menu and the cost of the items were about the same as other low cost airlines and entertainment was ok for a short flight. This flight also left on time which is a rarity these days.
Seat TypeEconomy Class
Value For Money 12345
yes