Tigerair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 170 reviews
6/10
3 star Skytrax Rating
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9/10

Tigerair customer review

(Singapore)

Singapore to Krabi and return. I arrived at the Budget Terminal at 915 am for the 1025 am flight. There were still a line of about 10 to 15 people waiting to be checked in at the two counters that were open. After a ten minute wait we were checked in. Despite not reserving a seat in advance we were allocated a complete row of six seats. The flight was about 85% full. We boarded about 15 minutes before flight time. It was drizzling and we were offered an umbrella for the short walk to the stairs to board the aircraft. On board the seats were leather-covered. There was a five minute delay in push back and we took off at 1045 am. Once air-borne the crew began buy on board service and well as duty free sale. Service was fuss free and it was a short 80 minute ride to our destination. We landed five minutes behind schedule and proceeded for our holiday. For the return flight we arrived at 1015 am at Krabi Airport for the 1135 am flight. There were queues at the two counters opened for check in. We waited about ten minutes before it was our turn. The flight was full but the agent managed to offer us 6 aisle seats that were not too far from one another. The aircraft arrived about fifteen minutes late from Singapore and that delayed our departure from Krabi as well. Service on board was similar to the inbound flight. Nothing much to expect nor complain about. Just a clean smooth journey back to Singapore. For regional trips in and from Asia Tiger does the job fine and provides affordable point to point service most of the time.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Tigerair customer review

(Australia)

Our Tigerair flight from Singapore to Perth last night (booked prior online) was just as good as any other budget airline I have flown. True - you don't have any video screens to watch movies and short informative docos on places you will be landing at nor even the flight path and flight info as your travel to your destination but service friendly and attentive; a choice of 3 hot Asian meals and snacks and usual food / drink you can buy. A320 was clean with no problems. Maybe the Asia side of Tigerair is more passenger friendly and organised? but give them a go if you're travelling around Asia.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Tigerair customer review

(India)

India to Singapore and back to India. There was nothing to complain about. I purchased the tickets when they had an offer where the return ticket was only 1 USD. 4 of us travelled and including the return ticket it came to around 58 USD including baggage cost for two 20 kgs and one 15 kg. The flight departed from Chennai late by 30 mins but we reached Singapore on time. Check their website frequently for any such frequent offers that they provide to get such a low cost ticket.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Tigerair customer review

(Philippines)

Manila to Singapore very smooth and on time. Friendly and smiling cabin crew. The captain kept us updated of the weather situation en route to Singapore. With ticket less than $USD40 to Singapore I couldn't ask for more.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Tigerair customer review

(Australia)

SIN-KUL. Basic service around 75% aircraft capacity. Despite the many complaints on this carrier yet to have any to have a bad experience myself.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Tigerair customer review

(Hong Kong)

HKG-SIN good flight since got exit row seating. Plane new condition and clean. Brought carry- on bag without issue. No complains except for the really tacky uniforms the attendants have to wear.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Tigerair customer review

(Malaysia)

I have been using Tigerair lately. For the flight route that I used the fares have always been the cheapest. This goes to their priority seating price as well. Cabin quality is among the best in the budget airlines industry. For punctuality in departure and arrival it often missed the schedule though not by a lot. Didn't encounter hours of delay as experienced by some here. Another shorting is they do not have much food selection as compared to say Air Asia. However their in-flight shopping list is more impressive.
Cabin FlownEconomy Class
Value For Money 12345
yes
7/10

Tigerair customer review

(Singapore)

Hanoi to Singapore on new A320 plane. On time arrival and departure in Hanoi. Service was good hot meals available on 3 hour flight. Not a full flight so we could move around. Landing was smooth budget terminal basic but quick to clear customs.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

Tigerair customer review

(Australia)

Perth to HCM through Singapore & returned 5 days later. Really cheap on time no frills food or drink carry on luggage. I am 6' so a bit tight but Great value for money.
Cabin FlownEconomy Class
Value For Money 12345
yes
10/10

Tigerair customer review

(Spain)

Singapore to Perth. We were careful about our cabin baggage limit and whilst we had pre- purchased 25kg checked baggage knew we would exceed this and have to purchase extra 15kg. Earlier reviews prompted us to arrive early for check-in expecting queues. We arrived early to find a special "early check-in " queue. We checked in our 2 bags totalled around 30kgwe had bought 25kg but no extra charge. Slight black mark when our priority boarding status was not recognised and we were put in the wrong queue - sorted that ourselves. Flight was on time and very smooth cabin crew excellent.
Cabin FlownEconomy Class
Value For Money 12345
yes