Tigerair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 174 reviews
6/10
3 star Skytrax Rating
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10/10

Tigerair customer review

(Singapore)

SIN-HKG-SIN. It is evident that Tiger had improved. Highly efficient cabin crew and flight was on-time for both sectors. Check-in wasn't a problem and I would definitely recommend Tiger given their efficiency and low fares.
Seat TypeEconomy Class
Value For Money 12345
yes
4/10

Tigerair customer review

(United Kingdom)

BKK-CRK-BKK. 10 hours late into CRK due to non arrival of the aircraft. So instead of arriving in Clark early afternoon we arrived at midnight. No apologies from the Captain or Crew. The flight is operated not by Tiger but by SE Air. Had I known this I probably would not have booked it - but it was cheap and I was keen to try an alternative to Cebu Pacific who getting increasingly expensive. Return flight was on time and online ticket change was cheap and simple. Return flight was on time no problems.
Seat TypeEconomy Class
Value For Money 12345
no
2/10

Tigerair customer review

(Australia)

Deceptive ticket prices fail to include luggage fees credit card fees and seat-assignment fees. Online check- in is not available so long lines at the airport counter. Stingy luggage policy (7kg per person $70 per piece for check in at the counter) and a three-day-in-advance "luggage reservation" requirement. Pay a few dollars more for another airline and save yourself the aggravation.
Seat TypeEconomy Class
Value For Money 12345
no
7/10

Tigerair customer review

(Singapore)

SIN-HAK-SIN. Cheapest option available and pretty decent for a budget airline. Standard A320 with cloth seats which suit me just fine. Legroom adequate which I found surprising as I had issues with legroom using rival airlines'. Did not purchase food on board which is understandably expensive. SIN-HAK was smooth and punctual just that children on board the flight were very noisy. HAK-SIN was delayed and experienced slight turbulence and bad weather delayed landing even more. Overall rather value-for-money.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Tigerair customer review

(Hong Kong)

Original flight at 11am from Hong Kong to Singapore however flight delayed to 1pm. The flight was suddenly diverted to Ho Chi Minh in the middle of the flight and we got trapped there for nearly 7/8 hours. No staff or any crews were there to assist us! Finally we board the same flight at midnight and arrive Singapore at 3am. We tried to contact Tiger for some explanation and refund yet still no reply from the company.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

Tigerair customer review

(Singapore)

SIN to KUL return. Boarded on time with no delay landing earlier than estimated. Onboard service is good with reasonable price for items/food sell.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

Tigerair customer review

(Philippines)

Travelled from Clark Pampanga to Bangkok. Flight left and arrived on time. Major downside - passengers were made to walk from the terminal gate to the plane. On my return flight however a shuttle was provided for passengers. Also not enough legroom. Overall the price is worth the service though.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Tigerair customer review

(Australia)

Brilliant with no frills. Prices were final - no surprises. Left on time and landed a touch early. Obviously you pay for onboard snacks but I thought prices were reasonable. Service was efficient and does the job which is all you expect at this price. I think they have turned a corner and would definitely fly them again.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Tigerair customer review

(Singapore)

SIN-DVO return. Outbound flight had a slight delay of a few minutes. Inbound flight on time. FA's were attentive and overall experience was ok. I will fly this airline again especially if promo fares are available.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Tigerair customer review

(Poland)

Return flight SIN-KBV. Relatively attractive price only small delays on both flights kind and helpful staff. Generally very good experience. Prices of food and beverages onboard could be lower.
Seat TypeEconomy Class
Value For Money 12345
yes