Tigerair

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 173 reviews
6/10
3 star Skytrax Rating
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8/10

Tigerair customer review

(New Zealand)

Singapore-Cochin. Cabin crew service was great ample legroom for price did not encounter any problems through the flight. There was a usb port to charge your electronic device and there was also a universal plug point which could be used to charge laptops. Flight was very quick and comfortable and the staff were very professional. There were no delays whatsoever. I highly recommend this airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Tigerair customer review

(Singapore)

KUL to SIN onboard. Check-in and immigration at the Low-Cost Carrier Terminal was fast and efficient even though many flights were departing and flight was almost fully booked. Aircraft was a brand-new A320 which arrived 5 minutes before the scheduled departure time resulting in a short delay. Legroom was a little tight - I am just over 5 ft 8 so taller people might find it uncomfortable - but the seats were in excellent condition. Cabin crew were friendly and completed the meal service etc quickly. Baggage was unloaded within 15 minutes or so from disembarkation. All in all I was very impressed.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
7/10

Tigerair customer review

(Singapore)

A regular flier with this airlines I had no quarrels given the low cost of the tickets. Staff were friendly and courteous much of the time. However one misgiving was on a recent first time flight from Singapore to HKG. A crew member seemed a tad lost on immigration requirement. Wasted time filing up arrival declaration cards (7 in all ) for transit in Hong Kong which could have be done for our actual destination to Shenzhen. Older relatives travelling with me were less knowledgeable on this matter and needed help from me. Overall a nice experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Tigerair customer review

(Netherlands)

First time to the Philippines. BKK-CRK-BKK 20 - 25 June with Tiger/Seair and was satisfied. Both ways were on time smooth boarding. Cabin staff seemed friendly. Seats were ok for a budget airline. Seat selection and board me first (seat 26A) was a bargain. I would definitely use Seair BKK-CRK-BKK again.
Seat TypeEconomy Class
Value For Money 12345
yes
3/10

Tigerair customer review

(Canada)

Paid for "Board me First" and got sent to the wrong queue. Glass barriers prevent changing so boarded in the last group and had no bin space. No apologies from Tiger staff. No IFE and apathetic staff make for a long annoying trip. The value for money is poor. I normally fly Garuda on the same route but they were full. They are 30% cheaper seats are very comfortable and they have good entertainment.
Seat TypeEconomy Class
Value For Money 12345
no
4/10

Tigerair customer review

(Switzerland)

SIN-PEN. I found the check-in to be inefficient and slow. Staff was not friendly and to be charged for every kg of overweight hand luggage is ridiculous. Boarding was on time and flight attendants were friendly. I feel they are lagging behind other low cost carriers in the region and will try to not use them in future.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

Tigerair customer review

(Australia)

SYD-MEL return. The fares were quite cheap at $10 plus associated charges. Check in boarding departure/arrival times and luggage collection were all good. The facilities in MEL are poor though. Will definitely use again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Tigerair customer review

(United Kingdom)

BKK-CRK-BKK. Second time I've used them on this route. Operated by SE Air. Both flights on time no tech problems with the aircraft. Excellent price compared to Cebu Pacific and aircraft was pretty full both ways so I think they're giving the competition a run for their money. Quick and hassle-free both ways though Clark which is beginning to look like a proper airport - just pity about the transport options to and from the airport.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Tigerair customer review

(Malaysia)

KUL-SIN-KUL was my first experience with TR since they offered the cheapest ticket for this route at very last minute. Cabin crew professional and courteous. Food offering good variety (from the menu card). Good inflight reading materials. The best would be boarding process at Budget Terminal. We were queuing in 3 different rows representing front middle and rear seat. The 'rear' group was the last to board. Overall nice flight and lovely flight crews who updated the flight plan in very clear English.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Tigerair customer review

(Singapore)

SIN-HKG-SIN. It is evident that Tiger had improved. Highly efficient cabin crew and flight was on-time for both sectors. Check-in wasn't a problem and I would definitely recommend Tiger given their efficiency and low fares.
Seat TypeEconomy Class
Value For Money 12345
yes