Tigerair Australia

I took advantage of an early promotion and booked 6 months in advance family return tickets Melbourne-Sydney. Three weeks before the flight Tiger changed both fly out fly in times to later times thus cutting short the planned activities. The flight out was reasonably on time (late 20 mins). One day before the return flight someone phoned me and told me the flight was cancelled and I was offered either 8.45 am or 4 pm as opposed to 7.55 pm. Considering the early check-in and travel to the airport this change wasted my entire day (Monday). Adding to the fact the total cost wasn't greatly cheaper then Virgin (my mistake for not checking the taxes and fees) I know that was the last time I flew Tiger.

Flew MEL-SYD for weekend. Flight cancelled on Friday and delayed 5 hours. Due to fly home at 6.45 Sunday night flight also cancelled and couldn't get home until next day. 2 flights cancelled on the one weekend - you get what you pay for I guess but never again.

Delayed at MEL for half an hr for the money we paid I couldn't ask for more was value for money. Cabin crew were nice only a short trip to Hobart. Captain appeared happy. I didn't like walking out to the plane in the wind and rain but like I said you get what you pay for and was worth it. All these negative comments in relation to check in it clearly states arrive 2hrs before departure so it can't be that hard.

Flew from Melbourne to Sydney and once again Tiger Air failed. It started with 2 flight attendance who decided it would ok to argue with each other in front of us as one raised her voice to the other while the second mumbled under her breath and stomped off. After getting strapped in we were treated to a 70 minute wait with no explanation as to why we were not moving. Finally the cabin door opened and ground crew took some paperwork from the pilots and raced off back to the terminal only to wait a further 15 minutes before we could head off. Luckily for me I wasn't catching a connection flight that day as I made sure to fly the following day knowing full well what Tiger is like.

Travelled SYD-MEL-SYD flight on time nothing to complain for the price paid. Sydney staff were more courteous and friendly and approachable then Melbourne staff. Aircraft is worn out but clean. Inflight crew were presentable.

First time to fly Tiger usually use Virgin but took up their very cheap fare from Sydney to Cairns return last week. Had to use the early 6.45am from Sydney. Pleasantly surprised how good Tiger was! Easy check in and exact on time departures. Seating ok on plane and aircrew friendly. If you follow their rules ie. 45 minutes checking in prior to departure etc it all goes well. In fact could not fault anything and will consider using them again - we do travel a lot.

MEL-SYD return. Flew with a Tiger first timer who expected the worst. Thankfully everything was excellent - relatively quick check in at MEL emergency exit row seats offered (and gratefully accepted) on time departure and early arrival. Friendly staff. Flight home exactly the same story. Much of the negative comments on here seem to be a case of people not reading any of the terms or info on website - expecting checked luggage etc when paying a small % of Virgin or Qantas fares.

Round trip from Melbourne to Sydney. Flights were on time and fast. But the airport (Melbourne T4) is terrible. But it is understandable as it's a cheap airline. The service was good just an 80 minute flight so I don't need any food or beverages. The price was a little bit higher than usual because it was during the Easter holiday. But still worth it.

I fly PER-MEL-PER on a regular basis. I do not buy luggage pick seats and buy any food on-board. Therefore Tiger has the cheapest flight compared to any other Australian Airlines. I have not encountered any problems yet hopefully not in the future. Seat comfort on the other hand really depends on the pax around you. If the pax kept kicking your seat from behind you will feel uncomfortable. If the pax in front of you reclined their seat you will feel uncomfortable too. Since I know it is a budget airline I do not expect much from it. What I do know is that I have never encountered any problems and flights were always on time (maybe I was just too lucky).

TT595 SYD-MEL 3 April 2013. Flight departed on time and arrived in MEL early. I boarded the plane towards the end and almost couldn't find any space to store my cabin luggage since all the overhead compartments were full by then. FAs were helpful but I found them quite snappy at times especially when instructing passengers to prepare for landing. Overall good value for money and impressively punctual.