✅ Trip Verified
| Melbourne to Perth. We had a flight from Melbourne to Perth on the 17th of February. My wife, my two years old son and arrived to the airport in the evening, checked in our luggage and right away at the moment of heading to the security check, we heard that the flight was cancelled. Simple as that. This cancellation cost us almost AUD1000. Our hotel, car rental, transfers to airport were all gone or cancelled with heavy fines besides the next available flight we could afford was double the price we had booked with Tigerair let aside the expenses of additional nights we had to spend in Melbourne. Of course we are not the only ones and I am sure there were more poeple affected with the same issue, but my most sympathy goes to all those people like us who come from the other side of the world. Our plan to spend a week in Perth was ruined and reduced to 3 days. All these problems happened due to a simple cancellation and all we get is a refund and apology. I have contacted my insurance and they won't help since they consider the airline to be liable and tigerair won't help us as they consider cancellation to have been beyond they control which is nonsense.it's all about money. It's always okay for simple passengers to lose hard-earned money and Tigerair won't care.(everyone on the sae flight will agree with my post as I talked to bunch of them at the Airport). Since I am not getting my money back, I warn everyone with using Tigerair. The chances your flight would get cancelled with this is more than any other airline in Australia.