Thomson Airways

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 586 reviews
6/10
3 star Skytrax Rating
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1/10

Thomson Airways customer review

(United Kingdom)

Very cramped seating on 757 NCL to Gran Canaria - 4hrs 20 mins flight. Inflight drinks and food were a total rip off. Fly easyjet or jet2 as they are the premium carriers now.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
3/10

Thomson Airways customer review

(United Kingdom)

When booking with Thomson I thought we were going to be flying with an above low budget. I thought wrong they are no better than the low budget airlines trying to cut back saving themselves a few pounds. We flew to Tenerife South from EMA in August 2012 the Thomson flight there was nice decent leg room and nice cabin crew. Though my boyfriend paid for some food (what a waste of money) chips were all stuck together and the chicken wrap where was the chicken? Also no air-conditioning which was not a noticeable problem when flying out. However on the way home the plane was hot and stuffy and very uncomfortable. Cabin crew staff were quite rude bumping into passengers and not saying sorry etc. I would not recommend flying them unless you have to fly less than 2.5 hours as it is unbearable. For saying we paid a lot of money for the flight we really didn't get our moneys worth. Disappointed.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
6/10

Thomson Airways customer review

(United Kingdom)

Glasgow to Paphos August 2012. B757-200 aircraft with no seat pockets to give a little more legroom but nowhere to store water bottles etc. Seats were very tight and I'm not over five foot nine. When the person in front reclines it's awful as the small pocket is now at the top and in your face! Check in at both airports uneventful. Staff pleasant on both flights. Two cans of coke came to 6 euros and the excuse for a sandwich that was a fiver was not a patch on the Boots meal deal bought at the airport. Buy food and drink before you go. At Paphos buy pop and water at the newsagents it's cheaper. Flights both on time. Lack of in flight entertainment puts this flight in budget class and five hours is a long time when you have nothing to do.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
1/10

Thomson Airways customer review

(United Kingdom)

Flew to Tenerife from Gatwick. Thomson Airlines are now simply a budget airline. Think of everything a budget airline offers and Thomson have it: No inflight entertainment rip off meals and drinks and extremely squashed up seats. Use to enjoy Thomson flights but never again!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Thomson Airways customer review

(United Kingdom)

Manchester to Sanford Orlando 10th August in Premium cabin. Both flights on time reasonably comfortable seat food not too bad free drinks decent afternoon tea on the outbound flight. IFE acceptable. The people who complain about the premium class on this site should understand its not Business class they should use Virgin or BA at 4 or 5 times the cost of the Thomson flights.
Seat TypePremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Thomson Airways customer review

(United Kingdom)

Recently flew Thomson/First Choice to Orlando from Birmingham on July 28th on 767-300. Both ways good service and the flight was on time. I was a little bit disappointed at the fact we were flying on a First Choice aircraft as every time I'd flown First Choice the seats were extremely uncomfortable. However I found that the seat was actually quite comfortable and spacious. Cabin crew were friendly and me and my family had a pleasant trip to and from Orlando Sanford!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes