Thai Smile Airways

✅ Trip Verified | Excellent service by the cabin crew, food menu was simple and decent, on time departure and arrival, no hurdles, no nonsense, economical and smooth flight journey.

✅ Trip Verified | Excellent service, starting from check in to inflight service. Seats are quite comfortable with reasonably good leg space. Cabin crew are very polite.

✅ Trip Verified | I had booked the ticket with aisle seat. But after checked in, the boarding pass mentioned a center seat. I didn’t check it when I received it because I believed the seat is to be the same as what I booked online. Then just before boarding I found my seat was set to center seat! So, you should not believe the staff at counter and must check it when you receive it.

Not Verified | Good inflight service and best service mind from cabin crew. Cabin is clean not found defect equipment onboard. Ground staff quick response on solving any problems from passenger.

✅ Trip Verified | We flew Thai Smile airline again. This time from Bangkok to Chiang Mai. Check-in and boarding is smooth. Ground service is very good. Crew on board are very nice and friendly. We enjoy Hot drinks (Coffee & tea), snack (toddy palm pie) which is very tasty and a small bottle of water. The flight is delayed for 10 minutes due to bad weather (thunderstorm). Overall the flight and service are excellent.

✅ Trip Verified | I encountered some difficulty with the seat that was assigned by the check in staff but the considerate and pragmatic Purser on that flight managed to solve my difficulty. Thus, I arrived at the destination feeling safer and with more comfort.

Excellent in flight, brilliant crews, yummy food and beverages, also clean seat. Attentive staff who were well trained. I recommend to fly this airline even though a short flight. Please make the reservation in advance, you will find the very good deal or lower than budget airlines.

✅ Trip Verified | Thai Smile Airways have copied the European-style ghastly business class, that's just an economy seat with the middle seat blocked. At least Thai Smile instead of calling it 'business class', branded it 'Thai Smile Plus' - Premium Economy. My flights from Bangkok to Chiang Rai and from Chiang Mai to Bangkok however were pleasant enough to give it a thumbs up. There was a separate check-in desk for premium economy passengers, and my boarding passes gave me access to the Royal Silk Lounges. Priority boarding was not announced, instead, a small placard was held up high for those in Premium Economy to board first. And boarding on both flights was very smoothly handled and the outbound flight actually departed 15 minutes early. Interestingly, at Bangkok Airport, the runway from the air jetty was incredibly close, so much so that we taxied for just one minute and then took off. On board, the cabin crew, in their bright orange attire, greeted me politely with a 'sawadee ka' greeting, and despite their face masks, I could see a smile. The premium cabin with just 12 seats was in the usual Thai Airways colours. The seat pitch was an inch or so more than economy, and for an hours flight, it was fine. Before departure, a flight crew member took the meal order from each passenger, with a choice of two items - rice or noodles. On the outbound flight, I chose the chicken with rice, which came piping hot, so much so that the vegetables were in fact overcooked! On the return flight, it was noodles with shrimp. Small potions, but tasted delicious. No alcohol is served on domestic flights. Both flights were uneventful, on time, with nothing to complain about, and were a very enjoyable experience.

✅ Trip Verified | Thai Smile as always before, was a pleasure to fly with. I can only recommend this airline to everybody. On time, if it lies in their hands! Reliable airplanes. Perfect Covid measures. All together a very safe and pleasant flight. And calculating the 20Kg luggage included, a very reasonable option.

Not Verified | Good airline and service, clean, comfort, standard and punctual. I’ll choose this airline for the next time again and will suggest to others as well.