"service is very good"
Wanida Pumpuang (Thailand)
✅ Trip Verified | Chiang Mai to Bangkok. Air hostess service is very good. Beaming And the captain when taking the plane down The down is very soft. If having the opportunity to use the service again.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Chiang Mai to Bangkok |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"feel easy and comfortable"
E Harksam (Thailand)
✅ Trip Verified | Chiang Mai to Bangkok. I've been flying with Thai Smile for the past few years for every flights in Thailand and aboard where destinations available with Thai Smile flights. The service are always prompt, the flights are always on time (if there is ever a delayed there is an option to change flight and responded very well), the snacks are decent (sometimes even get a nice treat if you fly on a spacial occasion such as Valentine or Christmas!). I always feel easy and comfortable flying with Thai Smile. Hope they will expands more destinations in the future.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Chiang Mai to Bangkok |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff were polite"
Giovanni Simondi (Italy)
Not Verified | Bangkok to Vientiane. The trip took place in compliance with the times set by the timetable. The check-in service was smooth and the staff were polite. On board the trip was quite comfortable and the hostesses were available and present for every passenger request. Upon arrival, the outflow from the aircraft was quick and orderly. Planes are small aircraft for small but comfortable routes.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangkok to Vientiane |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"seat allocation was not customer friendly"
A Lee (Thailand)
✅ Trip Verified | Khon Kaen to Bangkok with Thai Smile Airways. Check in was ok, seat allocation was not customer friendly. The aircraft was not fully booked but the passengers were allocated to sit very tightly to each other. I was sitting in the middle of 2 big men. Cabin was old. Damaged luggage, company unable to compensate after a few calls.
Aircraft | A330-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Khon Kaen to Bangkok |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"On board service friendly"
William Wilson (United Kingdom)
✅ Trip Verified | Bangkok to Khon Kaen. Only airline on the route. Mostly on time. On board service friendly & very efficient. Crew work fast to complete snack & drinks service on a 45 minute flight.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Khon Kaen |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"best short route flights"
Valentina Scanu (Italy)
✅ Trip Verified | Phuket to Bangkok. I flied with Thai Smile three times this february in Thailand. Thees flights were the best short route flights that I've had. The staff is so kind and helpful. They serve to all passengers a bottle of water and a snack. The seats are very comfortable. I will fly again with Thai Smile.
Aircraft | A320-200 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Phuket to Bangkok |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"packings are from recycled materials"
D Pakayorn (Thailand)
✅ Trip Verified | Bangkok to Khon Kaen. Kudos to the Airline for its attempt to become green. All snack packings are from recycled materials except for bottled water which is made of recyclable PET plastic. Services from check-ins, inflight, and luggage retrieval are perfect.
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Bangkok to Khon Kaen |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"the flight went smoothly"
16 reviews S Haljaur (Norway)
✅ Trip Verified | Phuket to Bangkok. We checked in online, less than 24 hours before the flight, very easy, also to change seats (we had two bookings), no fees at all, and 20 kgs included. We came early to the airport, and we checked in, in less than 2 minutes. We left 20 minutes left from Phuket, mainly because passengers brought their suitcases on board, instead of checking them in. A family, two adult and two kids = 4 suitcases, maximum size, the father had to place them in different places. When we arrived in Bangkok, he jumped up as the plane stopped, to collect his suitcases. If all passengers act like this, it will be chaos. Anyway the flight went smoothly, more than enough space between the rows (i am 183 cm). We were served a roll, water and coffer/juice, included. The crew worked very fast and efficient, no thai smile though.We landed 20 minutes late in Bangkok, and had to wait another 20 minutes for our checked in bag. I must say i am surprised positively about Thai smile, and we will look for them, when we will book tickets in the future
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Phuket to Bangkok |
Date Flown | February 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"crew service is excellent"
Surasak Wongratanacheewin (Thailand)
✅ Trip Verified | Bangkok to Khon Kaen. The flight is arrive before time. The crew service is excellent. On board entertainment is good although it is a short flight. Ground service when check in is fast and efficient.
Aircraft | A320-200 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Bangkok to Khon Kaen |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"best domestic airline"
V Palin (Thailand)
✅ Trip Verified | Bangkok to Chiang Rai. This is the best domestic airline in Thailand which you can enjoy both an inflight drink and load your luggage up to 20 kilos. Moreover, you can select your prefered seat without extra cost. So try it like me, your travel will be happy with a smile.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangkok to Chiang Rai |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |