Thai Smile Airways

✅ Trip Verified | Good ground service. Baggage fee included. No food service in-flight. Just snack box to-go after landing. Require food service because Thailand pandemic is end now, not an excuse for no providing food and drink service.

✅ Trip Verified | Very good service. Punctual and reliability. Staffs are well trained and also friendly to all passengers. Food and service are good. I generally use Thai smile for works every week or two depending on Covid situation especially for meeting on one day trip from my hometown to Bangkok. It is so convenient.

✅ Trip Verified | It is the most reliable domestic airline in Thailand. They take a good care of their gold member and offer valuable benefit. I fly with them often. Their cabin crew & pilot are competitive.

✅ Trip Verified | Clean cabin. Efficient and courteous crew. Excellent service both on ground as well as in-flight. The atmosphere was very welcoming. Overall a pleasant experience.

✅ Trip Verified | Amazing service, from check in to boarding to landing. It was amazing. My daughter also forgot her tablet on the airplane and we received it back within two days! Which is amazing!

✅ Trip Verified | This was my 3rd flight by Thai Smile Airways. Their ease of booking at airports, excellent service by ground staff and flight crew/cabin staff make Thai Smile my first choice when flying within Thailand. Return flight from Chiang Rai to Bangkok will be by Thai Smile on 16th June.

✅ Trip Verified | The flights with Thai Smile were not satisfactory. Being a Thai Airways company, I expected the same kind of service, which I didn’t see. The food on the first flight was okay, on the second we were handed a take away bag with a sweet, leaving the airplane. That did not really make any sense to me. Would have been nice to get something to drink during the flight. No screens on board and the announcements were barely audible. Also, both flights were delayed, which was quite annoying.

Not Verified | Paid full service price and received low cost airline treatment. The airline staff commanded that all my carry-on be weighed. Altogether they were 12kg and can fit overhead compartment. I understand they exceed 7kg limit but other passengers of the same size of carry-on were allowed so this is unfair treatment.

✅ Trip Verified | It is more like LCC. Free luggage, small snack given. Allow to select seats after blocking many seats, saw it all vacant finally, why? Self service to get water no serving. Delay, saw history of operation, delay every day, unable to plan with 2 hours transit, afraid missing next flight. Ask me to get the luggage at my final destination but pass immigration when I transit, but luggage arrived international side, so we had to walk to another terminal to get our luggage.

✅ Trip Verified | Clean cabin and seat with strictly on flight time table, feel safe when flying with them and comfortable on everything. Ground and air cabin crew operation is standard.