Thai Airways

London to Bangkok flight out 22/6/2013 return 6/7/2013 flight 916 and 917. Great company to fly with planes are clean very comfortable. Staff are willing to help. Food was the best we have had.

Flying from BKK-FCO FRA-BKK on Thai Airways was an excellent experience. Flight crew always smiling sincere and attentive. and the ground handling was superb.

Return LHR to BKK on retro fitted 747 worst business class flights in many years all meals out of LHR awful service well below par food a bit better on return as was service but what really lets it down is the seats nowhere near flat bed could not get comfy enough to sleep on either flight. Very uncomfortable could not wait to get of the plane. Will go back to flying BA for a same price much better product.

LHR-BKK-HKG-BKK-LHR. Flew on 747 on all segments. Updated seats on all legs except HKG-BKK. New business seats on 747 have good IFE screens but are still angled lie flat. It seems bizarre that Thai decided not to install fully flat seats meaning that the new seats are not a significant improvement. Food mediocre to poor in lounges and onboard. Pre-ordered Thai food ex-BKK was of a higher standard than rest of food. Good service.

Economy round-trip from SIN-ARN via Bangkok. Found their service to be patchy: it was great on TG 410 (SIN-BKK) and TG 403 (BKK-SIN) acceptable on TG 961 (ARN-BKK) and lukewarm on TG 960 (BKK-ARN). I didn't like that they didn't have kid-sized headphones for IFE - my tiny 5-year old held hers up to her ears for the whole journey. On the ARN-BKK and BKK-SIN legs there was not much difference between my special meal and the kids' meals. They also did not give the kids any 'goody bags' except for the BKK-SIN leg where they presented my kids with lunchboxes filled with snacks. FAs didn't do their rounds much during the night portion of the BKK-ARN leg they did it more frequently during the ARN-BKK leg though they ran out of the snacks as many passengers were peckish during the night (between dinner and breakfast service). On the BKK-SIN route we got to travel in a new plane and were impressed.

Just returned from a round-trip from Sydney to Frankfurt via Bangkok. I chose them as the stopover time in Bangkok is a mere 1.5 hours in Bangkok and they operate the A380 on the BKK-FRA leg. First time flying Thai and I would definitely choose them again. I enjoyed their in-seat onboard entertainment in particular the big touch screens on the A380. In contrast to other reports I found the service and food offerings good. It was a welcome plus that none of the flights that I took were booked out so that I always had at least one free seat next to me twice even a whole row of three for myself.

First Class BKK to FRA. Excellent flight on A380. Seats were comfortable and the crew attention was just right. I found the cabin to be a bit bland. Most Thai aircraft have some artwork or color in the cabin but this was not the case on the A380.

I have only recently started flying with Thai Airways between Dhaka and Bangkok as their flight times are much better than that of Bangkok Air. Flights are always on time departing Bangkok but are occasionally delayed out of Dhaka. Most of the time I find the crew friendly and helpful (I have experienced a few grumpy one). Aircraft's are clean and well maintained. The food is OK but nothing special and they have a very limited range of alcohol in Economy Class. The thing I like most about Thai is the amount of leg room in Economy and they have a great selection of on-board entertainment (movies music TV etc.)

Business Class ICN-TPE-BKK. Elegant service and tasty food - well served and presented. Thai staff make one feel welcomed and are attentive without being clingy. Though relatively short segments the range of service and quiet competence was just a delight.

CDG-BKK on A380. Flight delayed due to air traffic control not giving clearance but crew kept the passengers well informed. Served juice and snacks while on ground. Flight was very clean and crew was very friendly. Juice and water was served very frequently.