Thai Airways

BKK-HKT-BKK 18/12/2013 TG211. 19/12/2013 TG216 in Business. There is no seat selection or request possible on domestic flights in business. Even when you checking in online 24 hours before all seats are gone. I also travelled in F from Frankfurt to Bangkok and would like to say that the service is not up to date. The service is overpriced and has little features and benefits. The cabin attendants show little respect. Thai used to be a reasonable airline. Service on board is non-existent.

18th December 2013 BKK-BOM-KKC on TG318 and TG040 respectively. Very helpful crew nice AVOD and great food. The AVOD was not there on BKK-KKC sector but considering it is only a 1 hour flight it doesn't matter. Nice and clean aircraft and on schedule worth the price and strongly recommended comparing with other airlines operating on these routes.

BKK-CMB 13 Dec. Its Thai Smile operating this sector now which is close to a budget carrier but since it uses the same TG call sign many would not notice. New plane but cramped seats smallest portion of awful food. No IFE blankets or pillows for this red eye flight. The previous time I flew this route Thai had a newish A330 with full service and I had to pay the same price whilst flying Thai Smile which makes it a bad value for money.

I am very disappointed. Had a flight from Bangkok to Oslo. Slightly delayed but that was ok for me. When I got onboard I was impressed by how friendly the cabin attendants were. However that changed after a couple of hours airtime. The flight was 13 hrs. During that time the staff came around with drinks only twice. Yes 13 hrs and 2 cups of water. So after the first 3 hours I pushed the service button. There came this lady asking "what do you want?" I told her I would like something to drink. Her response was unfriendly and that I had to go back to the galley and get it myself. At the next meal handout the cabin attendant looked angry. I've never experienced anything like this I was calm and neutral at all times and still got treated this way.

Oslo - Manila (via Bangkok). Have no complaints at all the flights were on time and crew were very helpful. Nice seats the food and inflight entertainment was good. The only negative thing was that on the flight between Bangkok and Manila the movie projector seemed to be malfunctioning as the screen image was almost all white. This was on both the flight there and the flight back to Bangkok.

PER-BKK on 28 Nov 2013. I had a 1 year old and a 3 year old in tow upon reaching the gate in Perth I was told that Thai does not allow boarding of kids first. I had specifically requested a Bassinet seat for my one year old but none were available which I took in good grace as it was a day flight was not too much of a problem. On my return on 8th December (night flight) we were given a bassinet seat upon take off I asked the flight attendant for the bassinet to be provided so that the baby can sleep. Was met with a flat out no saying the baby was too big for a bassinet. He is 9kgs and according to Thai's own website the cut off is 13kgs. I asked 3 other flight attendants and they all said the same thing. Whenever I have travelled Singapore Airlines or even Qantas this has never been the case. So disappointed with the service levels. Never again.

Extremely happy with all the aspects of my flights. Crew were very efficient despite the full plane on the Sydney - Bangkok leg and if they weren't particularly chatty or full of smiles this doesn't bother me. Food was also excellent and the inflight entertainment outstanding. I'm not a tall or large person but the legroom did seem more generous than my other airline experiences. Loved the 30kg baggage allowance too. I will definitely choose Thai again.

ICN-BKK-KUL. First time flying with Thai Airways and via Bangkok. Check-in at ICN was smooth and fast. The ICN to BKK was quite empty and had a row to myself. The entertainment system was good but B772 ICN-BKK screen was smaller than the new A330 BKK to KUL. The food on both sector were great one of the best. Service was great. Plenty of drink rounds by the cabin crews. The only problem was walking on the tarmac on both flight at BKK. Overall it was a pleasant journey and would fly with Thai airways again in the future.

Why on earth is the A380 not on the LHR-BKK route? These old 747's should be pensioned off after 23 years despite the upgraded seats which are the most uncomfortable Biz class I've ever tried to sleep in all angles and too short for a chance of a good night on the 12 hour journey. Food for such a wonderful cuisine is a disgrace why can't they even prepare a simple stir-fry or a red curry? The cheese was a measly piece of plastic hard cheese and a triangle of factory brie have they been on Qatar recently? AV system is so outdated with limited film choice when compared to BA/CX and even EVA from Europe to Asia. Wines were all French high alcohol and totally the wrong choice for 38000 feet up we want low alcohol Riesling and Pinot. Flew on the date of the Kings birthday supposed special menu was a complete cock-up the poor crew had no idea what was onboard and changed my main choice 5 times. The only reason I still felt with them is I'm a gold member and get to use my million miles for upgrades once they're all gone I'm off in a flash. Despair.

PNH-BKK on a AB6 and BKK-CDG on a A380. PNH-BKK was in Business and whilst only 1 hour was a great flight. The seats are comfy the service was good and the fact they could serve a hot meal and drinks in less than an hour was impressive. On arrival in BKK we were met and escorted directly to the First Class lounge which was great as not sure I would have found it otherwise! The service in the lounge was great very attentive. Also escorted from here to the next flight. The A380 suites are very comfortable. Service on-board very attentive and food excellent. Not the greatest of movie selections but a minor grumble. One oddity was that that if you wanted to use an arrival lounge you had to have requested it prior otherwise your into the Star Alliance lounge which is a bit of a zoo. Would definitely fly them again.