Thai Airways

MEL-BKK-PNH-BKK-MEL on 21/12/13-11/01/14. Flights were on time catering was tasty and plenty of it flight crew are prompt and polite. Overall service are still good from Thai airways and I are definitely flying with them again after my 5 years absence.

TG 565 Dec 18th and return on TG 564 Jan 3rd. Pros: Good on time good choice for inflight entertainment. Cons: Food is not so as a few years ago (cold and not tasty). Choice of drinks is less (no alcoholic drinks). Service is low (they ignored me twice with food and drinks hence I had to call them.

We flew LHR-BKK-SYD return over the Christmas / New Year period. 3 of the four legs were in the new refitted cabins which were very comfortable. The inflight entertainment in the new cabins was excellent - very wide variety of films on offer including many new releases and the screens are a lot larger than I've seen before. The older cabin (on the SYD-BKK leg) felt very old and dated - much less comfortable. Food sounded excellent on the menu but was hit and miss in practise. Overall excellent value for money.

Flew Melbourne to Bangkok on the slightly midnight flight and were very impressed with the on board service. We were greeted on board by the friendly staff using the traditional Thai greeting. Shortly after take off hot towels were handed out and an actual dinner was served. Staff were friendly and very professional and drinks were offered frequently and drink orders were promptly on request. Excellent on board entertainment system with a broad spectrum new release movies and TV shows to cater to every taste. Toilets were clean and seats were comfortable with a good pitch. Staff also went through the cabin frequently to collect rubbish. All food served was tasty and was not too spicy. On our return flight from Bangkok to Melbourne which left at 9.10 the service was again excellent and faultless. Definitely one of the premium full service airlines and has a slight edge over Malaysia Airlines in terms of food and on board entertainment.

DEL-BKK-TPE-BKK-DEL. Definite evidence that certain sectors get 'preferential treatment' from certain members of the industry. While BKK-TPE is operated in a brand-new A332 BKK-DEL passengers put up with a dated B744 (with those reduced-height seats so you can see the big screen at the front of the compartment). Meal service is excellent on the TPE sector with crew coming round to offer extra rolls or on drink runs. Service on the DEL sector is gruff with crew forgetting your roll/drinks. Metal cutlery only offered on the TPE leg. Especially on the DEL leg the flamboyant colour scheme (pink yellow blue and purple as the four seats in the centre block) compounds the sense of chaos in the cabin.

BKK-RGN-BKK. It's a while since I've flown them but I was very impressed. Flights on time bags off quickly great cabin crew and surprisingly good effort with the food and drink.

JNB-BKK 7 Dec TG992. BKK-HKT 8 Dec TG201. HKT-BKK 15Dec TG204. BKK-JNB 18 Dec TG991. Used Thai Airways for the 1st time 7th Dec and on return 18th. Had a wonderful experience. Staff friendly and service good. Served drinks frequently throughout the flights. Food equally tasteful. Inflight entertainment fantastic with a big variety to watch and play.

Flew from Shanghai to Bangkok. TG663 flight was delayed a little bit due to the air traffic control. The announcement from the cockpit was clear. Inflight service was good. Cabin crew were hardworking and helpful. On the way back to Shanghai the flying time was 3.5 hours. Food and beverage on both flights were good.

I flew TG910 from LHR-BKK on 17-Dec and onto BKK-Mandalay on TG2981. TG910 had large personal entertainment screens but movies and TV shows were all over 2 years old. Good attention from attendants - they came around frequently with drinks. Ran out of meal choices so I ended up with shrimp pasta and overdone veggies. Served dinner and breakfast. Bathrooms always clean. TG2981 was about 1.5 hours and served drinks and small box snack – why can't US airlines do this?

I used Thai Airways for the first time over the past two months flying MEL-BKK-MAD and CPH-BKK-MEL in economy and I felt satisfied overall with my decision to fly with this airline. On the older aircraft I was impressed with the generous legroom and width of the seat but it is evident that on the newer aircraft operating the Copenhagen route that such legroom is no longer present creating a more uncomfortable flying experience. The newer inflight entertainment on this route made up for this however proving more reliable than that on the other legs of my trip. Perhaps the best thing that Thai Airways has going for them however is their wonderful staff which I was unable to fault for the entirety of my trip. If the price was reasonable I would without a doubt use this airline again.