Thai Airways

Bangkok to Phuket. Boeing 747. No problem at check in. Delicious food and variety of beverages. Plane took off and landed on time. The window seat was just fine lie flat seats and plenty of space. Inflight entertainment was good but a little difficult to use. Loved the flight and would fly on Thai again.

LHR-BKK. This was the best economy class flight I have had in 45 years of travelling. Although I am 6ft 2" I had ample leg room. The food was good the cabin crew excellent the toilets were kept spotless and sandwiches and drinks were always available in the rear galley. I cannot think of a single thing to complain about. The return flight however was rather different.

BKK-LHR. After an exceptionally good outward flight I found myself at the very back of the economy cabin for the return trip. This seat was narrower than standard had an entertainment box under the seat in front and had far less seat pitch than the advertised 34". In short it was very cramped. Another problem was that every time we flew through any slightly unstable air the back of the plane yawed from side to side sufficiently to spill drinks. I imagine this is because the A340-600 is so long and the back seats are a long way from the centre of pressure so any slight lateral movement is exaggerated. After 13 hours of this I felt most unwell. The cabin crew were as good as before.

Heathrow to Bangkok in March 2014 then connected to Phuket. Seamless transfers luggage transferred from flight to flight no problems or work from us. We traveled economy and felt we had reasonable leg space the inflight entertainment was very good. The staff could not have been nicer they were polite helpful and attentive on all four flights. If you needed another drink or snack you just needs to ask.

CDG-BKK TG931 and BKK-CDG on A380. New Planes. Clean and Airy cabin. Lie Flat seats OK but narrow. IFE good. Staff efficient but robotic. Main Meal Lunch outbound rushed and Dinner inbound again rushed. Pre Meal Drinks served with one tiny bag of peanuts and on return served with nothing at all! Quality of food served on board between mediocre and poor. Overall an inferior business class experience. Both flights perfectly on time.

Flew on a 777-300 with recently refurbished business class. Seating wasn't bad. Bed was lie flat but not too wide. Wine list selection was a little thin and only serve French wines. Food was not bad but not the best I've had. Not quite as good as SQ but overall it was decent value for money.

SIN-BKK-ZRH-BKK-SIN in March 2014. 1st leg and BKK to ZRH were good with a 2 hour connection. Return ZRH to BKK was sub par as service on board was patchy and forgetful. Food OK. Had a 5 hour lay over in BKK due to flights reduction due to troubles in Bangkok. Had arrive around 6.45 am and flight out was at 12.20pm. Had decided despite this to fly Thai as they were almost 50% cheaper on J Class than SQ and 40% cheaper than Qatar my usual airline. For this price I am not going to complain!

Bangkok - Kathmandu - Bangkok. A comfortable flight food and wine were OK without being top notch service was friendly and unobtrusive. Seats were comfortable and allowed a good rest. They were angled flat seats. Flight was long enough to allow a movie to be watched in each direction. No problems with check ins and bags received priority in both directions.

BKK-CPH. Had to use business class / Royal Silk) options as economy class full for days. Used fast track and got to lounge which was crowded but with much better food solutions than I have seen in any other airport. Flight at night on 777-300ER. Dinner quickly served cold options absolutely the best as hot meals seemed somewhat overcooked of 4 options I took prawns with garlic coriander sauce which was rather tasteless and unspicy with rice - not too interesting all in all like an enlarged economy meal - also breakfast options. However service both effective smiling and very quick leaving a long night for sleep on fully flat bed. Inflight entertainment average and compared to e.g. emirates and Turkish with less - to me - interesting options although most of night spend sleeping.

I had the most unpleasant night flight from Bangkok to Copenhagen. Seats are so uncomfortable it is impossible to get more than an hours sleep. Food is really horrible. Service is nothing like you would expect from Thai people who are usually always so nice and kind and service minded. I asked for vegetarian food I was not able to book it previously and the hostess came with ham and salami. I don't think I will try Thai Airways again.