Thai Airways

Flew LHR-Bangkok on 24 May (A340-600 barely 30% occupied) Bangkok - Chiang Mai 28 May (one hour flight on an A330 barely 50% occupied) and Bangkok - LHR on 7/8th June (B747 90% occupied). All flights on time decent leg room and reasonable choice of movies on long haul. Food served free on domestic. Though all food was average at best. Very helpful friendly and pleasant staff throughout. My only complaint is the slowness of boarding - for every staff member checking boarding cards there seemed to be at least one more standing watching rather than helping.

Was flying HKG-BKK on 22nd June. Departure on time Service was ok. Food nothing to write home about. Pretty standard would like to see a bit more valued dishes in BC class. A Thai style chicken which consisted of a tasteless fried chicken leg served with steamed rice and Japanese Eggs. Fruit should be ripe. Otherwise flight was pleasant.

Flew SYD to BKK Wed 11th June TG 146. What a total disappointment. An hour late to leave. IFE did not work. 8.5 hours of flying with no music to listen to no TV/ movies. Cabin crew completely indifferent. Probably experienced it many times. Food was rubbish hot curies for breakfast and whatever the next meal was supposed to be. Overheated inedible noodle dish. Couldn't wait to get off.

I flew from Frankfurt to Bangkok First Class A340-600. Service was Royal First as they claim food was excellent as well as seat comfort. Thai Airways represents for me the Spirit of Thai people first class on service friendly and humble.

Frankfurt to BKK on flight TG921 on May 6th returning on May 16th. Service was great flight crew helpful and always had a smile. Inflight entertainment and food second to none. Will not hesitate to use again.

My hubby and I have been flying to Thailand each year for the last ten years we decided to shout ourselves an upgrade to business class as it was our ten year anniversary when you check your baggage in you ask how much to upgrade and we got a good deal having always been in economy one thing that really annoyed me was we only like flying during the day and unfortunately on Thai Airways day or night after they serve you food they shut all the shades down and expect you to sleep (this is obviously a ploy to stop asking the crew for drinks etc). However myself and a couple of other people keep our shades open even though the crew always try and shut them to my horror on business class the same thing happened shades went down. If I'm flying business it's my option if I want my shade down or not very annoying.. Anyway I just kept my shade open much to their annoyance apart from that service was good food bit average for business class would be very interested to know if other airlines do the same thing shutting all the shades?

TG492 AKL to BKK economy class. Although plane half full due to political unrest in Thailand the service was outstanding and of same standard as 6 months ago.

TPE-BKK rt in Business. No complaints start to finish. Both flights pretty full despite a political situation in Thailand that is supposedly having a negative impact on the travel industry. Food on Thai is better than the Taiwan airlines flying this route.

Our trip to Thailand was almost spoilt before it even started. An easy check in at Melbourne Airport and then down to the Lounge. The lounge was like a dungeon. Late on a Friday night the food was terrible. A soup of some sort that I did not like the look of and packet fish fingers and soggy potato wedges. The fish was inedible. Grey and mushy in texture. In their defence the staff offered to make us a sandwich. A sandwich in the business lounge? The bar was well stocked and we survived until we boarded the plane. The plane an almost new 777. The flight meals and cabin crew were all excellent. At all our other stops the lounges were excellent with fresh food available. Melbourne lounge very disappointing.

Our flight was SYD-LHR return via BKK seats 14A & B in all sectors below are the relevant points. SYD-BKK (744) - the sound on the audio and video channels for both seats continually broke up rendering system useless out of 2 wines only 1 available. BKK-LHR (744) - again the sound and audio for both seats continually broke up and again unable to use IFE out of the same 2 wines on offer only the same wine on the first leg was available. LHR-BKK (A340-600) - As on the previous 2 sectors the same white wine was not available from the same list. BKK-SYD (744) - I bought a book as we were again flying a 744 unfortunately my overhead light would not switch on and just to add to the farce my wife's overhead light would not go off on a positive note the IFE was working. After our dinner I asked for a second coffee only to be told by an extremely arrogant cabin crew member that I had not finished my first one yet this is not in any sense hospitality this is just being down right rude. My wife and I have been travelling with Thai for 20 years (I can hear you saying 'more fool us') but no more.