✅ Trip Verified
| Thai uses a 1-2-1 configuration in business class on this aircraft. The price of a paid ticket on this route was about $700, and I paid 27,500 miles plus $100 in taxes. I specifically chose flights which were on their long-haul aircraft. The check in was fast, and with their gold members, Thai ask if we are satisfied with our seat selection or would prefer otherwise. Lounge located after check in not the best, but certainly not the worst. It filled up gradually. There is a 30 minute complimentary foot or back massage for business class customers. This flight was full in business. I had seat 15K which was staggered away from the aisle. I received a warm welcome by name and was asked what I would like to drink. I settled with a mimosa, and their champagne (Vevue Cliquot) has become my favourite. The service on this flight was prompt. Meal choices on the outbound were 3 chicken dishes, Thai, Western or Chinese style. I chose the Thai style which was fried rice with chicken and chinese sausage. A very authentic Thai breakfast, but the choice puzzles me. I had preordered my inbound meal, and it was a beef tenderloin steak with grilled veg and potatoes, and the beef was very tender. The seat has got to be one of the best business class seats I have experienced. It is comfortable, with a 180 degree recline, foot room is large, and there are storage areas around the seats. One thing to be improved is that the fabric is worn out and is due for replacement. The cabin crew on these flights are some of the most warm crew I've ever met. Everything was bought out on a tray and placed at your seat. I had some really nice conversations. It is true Thai hospitality. Entertainment is good, but Thai don't have the widest selection. Thai have some serious competition with Singapore Airlines and Cathay Pacific, and Thai charges some ridiculously high fares for their business class. I've got another ticket on Thai booked, but unfortunately this time it's in economy. There are little things which make up for all the bad things.