✅ Trip Verified
| Bangkok to Osaka . There was an aircraft change from an A350 to a B777-300ER, so I was slightly disappointed. Check in at 4:45 am meant only one star gold counter was open, and a line soon formed. The royal silk lounge at concourse E was adequate but felt slightly crammed. Priority boarding was honoured and I chose an exit row for this flight, however there was no window! Avoid row 40 on the 777. The seat is good, although it is a slimline design the padding is very supportive and there is even an option to adjust the lumbar support. After takeoff, meals were served, and on flights to Japan, the Japanese breakfast is much preferable to the omelette and sausage option. Before landing a chinese takeaway box style snack is served. Inside was some rice with stir-fried chicken on top. This is much more creative than a hot sandwich or wrap! Entertainment in the month of April was not the best, however I think this has changed from month to month. Arrival at Kansai Airport is efficient and fast, we were on a train to Osaka within 15 minutes, including picking up our luggage. Our return flight was slightly disappointing. Normally we always choose the upper deck on the A380, but there weren't any window seats left, so we chose the bulkhead row on the lower deck. Check in was quite a disaster. We stood behind a long queue, puzzled if it's the business class queue or the economy class queue. The staff quickly came and gave us an answer, but within 10 minutes we were attended to at the check in desk. They did not check through my bag to my final destination, Trat as that was on a codeshare flight with Bangkok Airways. The flight was delayed, so by the time I got to the Bangkok Airways check in counters the flight was a minute away from closing. By the time I had gotten to the ANA lounge, I had realised that I had forgotten my bag at security. I walked to the gate, and they confirmed that my bag had been pulled over for a search and I had forgotten it there. 50 minutes before the flight was going to close for boarding, the assistant station manager took me through immigration again, up to security and retrieved my bag, and then we were back to the gate, at which point the priority line was empty. Thai Airways also took a little bit of inspiration from their Japanese competition by asking each aisle to board through different doors. The service on this flight was slow.