"average for a budget airline"
S Hartin (United States)
✅ Trip Verified | Flight was average for a budget airline and we got to the destination safely. You have to pay for water and they didn't accept my card. At least business class on the flight home was a cheap upgrade with semi lie flat seats. Otherwise, economy is not recommended.
Aircraft | A330-300 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Seoul to Bangkok |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"disregard for punctuality"
P Craig (Australia)
✅ Trip Verified | In yet another disappointing encounter with this airline, they once again displayed blatant disregard for punctuality without a hint of apology or explanation for the delay. This negligent behavior severely disrupts the schedules of countless passengers, many of whom have pressing connections, business obligations, and personal commitments. It's utterly unacceptable. Adding insult to injury, upon arrival at DMK airport, they chose to park the plane far from the terminal and subjected passengers to an inconvenient bus ride, exacerbating the already extensive delays. It's evident that their decision to cut corners was driven solely by budget concerns, demonstrating a complete disregard for customer satisfaction. This pattern of incompetence and negligence is not only infuriating but also raises serious concerns about the airline's commitment to its passengers.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Hat Yai to Bangkok |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“staff was extremely rude and unhelpful”
P Diaz (Spain)
✅ Trip Verified | Worst experience ever. They wanted to overcharge for our luggage even though we had paid for it. The electrical system malfunctioned so we had to wait inside the plane almost for one hour to take off. The staff was extremely rude and unhelpful. Worst airline ever!
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Krabi to Bangkok |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"pay to sit together"
E Weischen (United States)
✅ Trip Verified | My partner and I booked this flight together in one booking, checked in online. They placed us in seats apart and we had to pay to sit together. There are unfortunately not many other good options for airlines.
Aircraft | FD155 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Chiang Mai to Hat Yai |
Date Flown | February 2024 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"we have to be seated together"
Jason Webb (United Kingdom)
✅ Trip Verified | We booked two tickets with Thai Air Asia and checked in 3 hrs before the flight and when they issued the boarding passes we were sat in different parts of the plane. My partner is nervous flying and we are a couple. I said we have to be seated together and the girl said everyone had checked in and system can't be changed unless we pay extra fee, After a lengthy argument the steward came and eventually changed our tickets to sit together.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangkok to Luang prabang |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“A very efficient flight”
33 reviews J Baciu (Romania)
✅ Trip Verified | Boarding started on time and according to the rules (priority boarding first). Cabin crew young and friendly. Pre-ordered hot meal was served, other stuff available to buy, but only cash accepted. Arrival in Singapore was eventless. A very efficient flight.
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Premium Economy |
Route | Phuket to Singapore |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"cabin crew young and friendly"
33 reviews G Darlun (Romania)
✅ Trip Verified | Boarding started exactly as announced, the aircraft was clean, cabin crew young and friendly. We received pre-ordered food as part of a package that included also seat selection and 20 kg checked-in luggage. Flight was on time, arrived even few minutes earlier. A smooth flight.
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangkok to Phuket |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"pleasant no frills flight"
91 reviews Michael Schade (Germany)
✅ Trip Verified | The usual efficient check in and boarding of AirAsia, pleasant no frills flight, on time and fast free boarding at Don Muang Airport in Bangkok, recommended
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Nan to Bangkok |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"pay or leave our luggage behind"
Shonelle Govindasamy (South Africa)
✅ Trip Verified | I had the most horrific experience with AirAsia. My husband and I were allowed 15kgs each as checked in luggage. We had an additional bag which we wanted to check in. We had viewed the charges prior to booking and downloaded the pdf document from the website. As per the pdf document we would have had to pay no more than 1,100 THB for an additional checked in 25kg luggage. When we reached the counter, we were asked to pay 8,700 THB despite showing the staff their document and it seemed unfamiliar to them. (Not sure why as they are staff and should know their own policies) They insisted that we pay or leave our luggage behind. The staff were not empathetic and had a don’t care attitude. We explained the situation and that we were leaving for home the next day and did not have that amount of cash on us.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bangkok to Phuket |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"My seat was comfortable"
David Robson (United States)
✅ Trip Verified | No trouble checking in when you arrive early. Boarding was quick. My seat was comfortable. No food ordered, had my own water. Deplaning was quick. OK airline.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Hong Kong to Bangkok |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |