TAROM Romanian

Flight KIV-OTP-LHR. First flight with ATR second with A318. Very good onboard services excellent meal and wine very friendly staff on both flights. A318 seats very uncomfortable for business and longer flights.

Bucharest to Rome. Staff friendly and the Boeing 737 clean. The breakfast was a small sandwich with soft drinks/tea and coffee.

Cluj-Frankfurt (2x in one month). Short flight but they do offer a light meal. However although at booking we specifically asked for special meal they didn't prepare us anything on both roundtrip flights! When we pointed this out staff attitude was something to forget. I only used it because there is no other direct alternative for this route. Next time will fly Cluj-Munchen-Frankfurt with Lufthansa.

Egypt to Germany with a stop in Bucharest. Food was horrible I smelt the pork sausage before I saw it. As a Muslim I cannot eat this and there was no other choice. Asking the staff what kind of meat this was they told me its chicken. Very dull flight without entertainment whatsoever as there were no headphones.

Dubai-Romania. Boeing 737-700 winglets. Old plane no space for hand luggage cabin crew unfriendly. The food was average. Flight was 5 hrs 45 mins no delays.

Paris CDG to Bucarest Economy. B737 is not new seat pitch is small and as usual with 737 you'd better be amongst the first in the plane to get room for your hand luggage. The flight was uneventful but for 3.5 hours there is no IFE so get a book or Ipod because it's impossible to sleep with so little room on all sides. The crew was not too bad but I'd suggest Tarom to change catering - the hot food was tasteless. A good cold meal would be better. No coffee left when they arrived at our row gave us instant coffee in tepid water.

Bucharest - Timisoara - Bucharest: A318 on the outbound flight (flight time 35 min) small ATR42 inbound (flight time 50 min). Small snack and beverage on both flights. Overall a good experience though there were small delays.

ATH-OTP B737-700. Check in a breeze but unclear which lounge to use at Athens. Enough legspace no IFE / flight tracking at all no cockpit announcements. Flight attendants ok but not too friendly. They did offer a hot meal on a 1h30min flight and complimentary drinks. A decent product 3 stars very good value for money

Bucharest-Istanbul return. Very good price for that sector considering almost no competition (only Turkish). For a 50 min flight they provided snack and wine/beer/juices which is very rare nowadays. Flights arrived on time. Cabin could use a little refurb.

Tel Aviv to Bucharest. The airconditioning stopped working after about 50 minutes and the pilot decided to go back to Tel Aviv. They kept us on the plane with no info for about an hour and then told us to get off plane. There was no Tarom rep at airport and they didn't give us any info. When a rep finally came she said they still didn't know anything. After about 4 hours they gave out vouchers for food - just as we were getting food- they said come quickly back to airplane. We boarded and then sat in plane for another hour. We landed in Bucharest at 0400 instead of 2250 the night before. There was no Tarom rep at airport to help us and I have received no reply after 3 weeks from a letter I sent to customer service. All the flight attendants and ground crew were unfriendly and unhelpful.