TAROM Romanian

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 186 reviews
6/10
3 star Skytrax Rating
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5/10

TAROM Romanian customer review

(France)

Flew Paris to Oradea via Bucharest. Paris to Bucharest in a 737 departure and arrival on time no IFE the crew served some kind of a hot meal that was unappetizing and tasteless. Some choice of drinks are available. The crew is neither bad nor good. We landed on time. Fight to Oradea in ATR 72-500 in good condition. A drink and some chocolate cake is served. On landing in Oradea we all have to go in a bus that drives less than 100 meters to arrivals! As with most small airports luggage comes quickly. Very similar on the way back the single employee at the Tarom desk was a little overworked having to cope with 70 travellers at a very early hour. Overall nothing out of the ordinary from Tarom but nothing bad either.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

TAROM Romanian customer review

(Germany)

FRA to OTP both trips on time and with good service (small hot and tasty meal) and 2 rounds of drinks. I would fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

TAROM Romanian customer review

(Germany)

Munich to Bucharest. I booked Tarom often in the past for this trip. However the service is getting worse every time. They serve now only a sandwich that is very dry and give you the usual drinks - which is still ok. There were about 25% empty seats where some at the exit row were not taken. I am quite tall (202 cm) and have problems to fit into the normal seats. Now I wanted to change my seat with one at the exit row. The cabin crew member was very arrogant and unfriendly. He told me to back to my seat as I am booked on this one. My height was for him no argument - he even told me at business class I have even more space. With Tarom you get from A to B. That's it!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
5/10

TAROM Romanian customer review

(United Kingdom)

Flew 2 short flights with Tarom and was not very impressed. Both flights ran to time and we were served a snack by a rather arrogant male cabin crew member. But on the 2nd leg both our seatbelts were faulty and although we were permitted to move one of the seats we moved to also had a faulty seatbelt. The cabin of this propeller plane was old and tatty.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

TAROM Romanian customer review

(Germany)

FRA-OTP-CLJ outbound and OTP-FRA inbound. Check-in in FRA was a breeze and handled by LH security in FRA took a very long time but it was during peak time. Bussed to plane and departed about 15 mins late. Plane to OTP was a A318 almost full. Seating was much better than LH with decent legroom and I am pretty tall. Friendly FAs served a small amount of food with no choice but also a wide selection of alcoholic and non-alcoholic drinks shortly after take off. There is virtually no inflight entertainment except their magazine with the usual type of content and advertising. Landing in OTP was smooth we managed to have a look at the city as we were supposed to have a 6hrs stopover. From OTP to CLJ we departed in the evening from the domestic terminal which is a rather boring location to sit araound with only one expensive drink stall but nothing else to do. Plane to CLJ was again a A318 drinks and small snacks (peanuts or chocolate bar) served on the 35min lasting leg. After a bumpy landing on the small but new airport luggage was on the carousel after 5 minutes only. OTP to FRA: The airport of OTP has undergone a renovation within the last years with a completely new terminal. Departure was on time on a only half loaded slightly worn 737 classic. Again friendly FAs served a small amount of food IFE was non-existent - a matter I don't care of - and after a hassle free flight we reached FRA our final destination. Cannot complain at all as we (2 persons) paid less than 300- € for all the legs less than we would have paid on any LCC taking into account that you have to reach a rural airport by train or bus and pay extra for virtually any goodie as luggage or coffee. Would definitely fly again as the value for money on a short distance flight is excellent.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

TAROM Romanian customer review

(Romania)

Bucharest-Istanbul and return in July. Both flights were on time. Not very friendly staff at the OTP airport but efficient. Good services in the air however - got the vegetarian meal as previously requested they served coffee juices and a good Romanian wine. The flight attendants were very nice. Overall good services and it was very cheap.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

TAROM Romanian customer review

(Australia)

We flew Istanbul to Bucharest having booked on-line. It was all that we'd want from a short flight - left on time arrived on time snack served no hassles or problems everything worked as it should. This is the only time I've flown Tarom.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

TAROM Romanian customer review

(Romania)

Flew on Bucharest-Otopeni route return flight. Excellent service meal consisted of a sandwich which was very tasty a chocolate and a small cake which for a 50 min flight was more than enough. They served the usual drinks and some excellent Romanian wine which was a nice touch for such a short flight. Tried both the red and the white one and was very satisfied. Otherwise flights on time efficient online check in staff very friendly also the captain explained the flight route and gave sufficient information. Had a little attitude problem with the guy at baggage drop desk which was addressed to the customer service and handed swift and efficiently.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

TAROM Romanian customer review

(Australia)

IST-OTP OTP-BCN. Both flights adequate for our needs. Meal and drink were fine. Combination of very friendly and not so friendly flight attendants. Most notable on both flights was the smell of cigarette smoke obviously coming from the pilots in the cockpit. My Romanian partner who was travelling with me just laughed and said "welcome to Romania".
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

TAROM Romanian customer review

(United Kingdom)

Flight KIV-OTP-LHR. First flight with ATR second with A318. Very good onboard services excellent meal and wine very friendly staff on both flights. A318 seats very uncomfortable for business and longer flights.
Seat TypeBusiness Class
Value For Money 12345
yes