| Barcelona to Bucharest. Although I perfectly understand that it is common to have delays around the holidays, our airplane was docked at around 11:10, while we were supposed to board at 10:45 (officially) or 11:00, according to the printed boarding card, for our 11:30 departure. It was already clear that the boarding will be delayed by a minimum of 30’ to 45’, starting with 11:10. Although a representative of Tarom was present at all times, the delay was announced at 11:55, around on hour after we queued up and waited to begin boarding. The lack of courtesy from the airline representatives to at least let us know that we were going to have a delay, although they clearly knew that because the plane arrived with a delay and had to be unloaded was appaling. We were called to gate at 10:45 and again, at around 11:00, so everyone expected to start boarding in a few minutes. To add to this, the online check-in works half of the time, baggage drop-off took around 35’, which is better than Romania, where it took me around 55’ a month ago. Two passengers had the same printed boarding card seat - 10F, but this has been solved by the polite crew. I have asked the Romanian representative at the gate about the lack of an announcement regarding the delay and she was clearly annoyed by my question. I was told that it was not her fault and that she did everything according to protocol, without apologizing. The Spanish ground representative at the gate told us that other airlines announce 10 or 20 minute delays frequently, if that is the case, and that the airline should have informed us about the delay, as it was clear that it will take at least 45’ for us to board.