TAROM Romanian

Not Verified | Is very hard to believe that in our days still exist such bad company. Starting with the Bucharest airport which is stuck somewhere in the 80's, the airplane is an old Airbus. Service on the board, doesn't exist. The stewardesses are nonexistent during the flight, was not served even a glass of water. I'm sure that are many passengers which are thinking like me but, probably the company management don't care about the customers reviews and don't intend to change a thing.

✅ Trip Verified | Every time I pick this airline, I regret making the trip. I only select Tarom when it is the only available choice. Prices for domestic flights are ridiculously high, there is nothing but water served, aircraft are poorly maintained and flights are delayed for random reasons.

✅ Trip Verified | Boarding in Rome started ok but then we had to wait on the air-bridge because the airplane was not ready. Old airplane with not very comfortable seats (narrow), though reclining. Infotainment system worked only for flight information. Cabin crew polite but not friendly. Food and drinks for sale but they did not seem very interested to sell something. Landing ahead of schedule, luggage delivered after 30-40 minutes. I would say the flight was ok-ish.

✅ Trip Verified | Boarding on time (as I have sky priority I was among the first boarding). Aircraft clean, reclining seats. Departure on time, flight smooth. Cabin crew friendly. Catering - only products for sale. No entertainment system. Landing ahead of schedule. Luggage delivered after 40 minutes. Tarom did well.

Not Verified | Bucharest to Madrid. Flight was delayed for 1:15 hours with no explanations and updates. Gate agent played video games on his cellphone for one hour. Plane had no seat pockets, seats didn’t recline, no IFE, no charging, no free food, no free water, no business class. Economy legroom on both flights was acceptable. Bucharest Airport has no water fountains or refilling stations, and Tarom does not provide free water. The price of the ticket was $435, purchased three months ahead. Clearly, I do not recommend this airline.

Not Verified | Madrid to Bucharest. Boarding was chaotic, with no priority for families with children, or mileage status. Mobile boarding passes didn’t work, but online check-in process was adequate. Very dirty plane, with food and coffee stains on the ceiling and walls. Seats did not recline, and drinks/food were available only for purchase. Not even a cup of water was free. Sandwiches for purchase were not available anymore after 2 hours. The pilot did not make any announcements at all, his name, duration of flight, weather and so on. Flight attendants announced a 3:30 hours flight that took 2:55 hours. No IFE, no Wi-fi, and no USB charging. I would not recommend this airline, and will not fly it again.

✅ Trip Verified | The worst ever flight of my life. The airplane was seats were broken, there was a hole where you can put through your hand and feel the material inside. Arm rests falling apart. I was not told my by travel agent that there is no meal on the plane and I had to have cash to buy water as the card machine was not working. We were stuck on the plane for over an hour with no AC as there was a flight delay. Zero entertainment! Wheelchair service at Beirut was horrible. Zero health and safety regulations. To make things worse the airport in Bucharest has no Ac and it was so hot. Toilets didn't have locks. A true nightmare to be avoided.

✅ Trip Verified | I really disliked flying with Tarom. The plane itself feels like it’s from the Soviet era - the chairs were very damaged and torn, none of the charging ports worked, and the TV’s were not operating. The cabin was freezing cold for the entire flight, and you are not so much as offered a complimentary hot tea (you have to pay exorbitant amounts for any of the food or drinks on board). For a 3 hour flight, the least they could offer is some tea or coffee. The plane left 40 minutes late with no explanation, and the overall experience was very disappointing.

✅ Trip Verified | It was a full flight, We received a free upgrade to business class because of too many passengers. TAROM has true business class cabin for flights across Europe (2 - 2 comfortable reclining and foot-rest armchairs). Cabin crew was friendly and did their best to please us. However, because we were upgraded there was no food for us because of the tight catering service. Our steward apologised and offered to refill drinks instead, which was nice of him. Infotainment system didn’t work.

✅ Trip Verified | Flight was on time, arrived earlier than scheduled, boarding was fast. The cabin crew had a neutral attitude, zero client-orientation. Inflight entertainment system was not working, no charging facilities available. Seat uncomfortable. Food and drinks available to buy, like in low-cost airlines. All in all it was a functional flight, nothing special.