✅ Trip Verified
| Boston to Barcelona via Lisbon. This was by far the worst traveling experience i have had. Our flight from Boston was cancelled on the night of the flight. After waiting for a long time to board, the airline representative simply told us the flight had been cancelled due to aircraft malfunction. We were told that we could wait in line to be re-routed. While we were waiting (for hours) and before we were able to speak to anyone, the airline announced that they could not help us anymore that we needed to go home and to call the airline, a number in Portugal to get a new flight. Once we finally got through we were offered a flight leaving the following day but not even from Boston, but Newark (3.5 hours away by car) when we asked if they were going to pay for our transportation they pretty much laughed in our face. But that wasn’t the end of the nightmare, they gave us a flight that now had an additional stop over in Porto with another flight to Lisbon before finally arriving to Barcelona. So we rented a car, at our expense, and travelled 4 hours the next day to Newark. While boarding the new flight, we were told that we needed to check our carry-on luggage, even though it met the necessary requirements as to size etc. we were pretty much forced by the airline employees to check the luggage, i felt i was in a fourth world country, third world doesn’t begin to tell the story. We had to cancel a road trip to Bilbao that we were planning to do the same week and lost the museum tickets we had bought weeks in advance because we no longer had time. We were traveling with our three daughters (twins 10 year old and a 13 year old). So we finally arrived in Barcelona Sunday at 5 pm instead of the Saturday morning arrival we had planned, completely exhausted and with a sick child. Almost two days of our vacation gone! So if you think you will be saving a few bucks by flying with TAP Portugal, think again! The experience turned out for us as the most expensive and uncomfortable flight we’ve ever taken. Our first and last TAP flight!