TAP Portugal

20/12/2013 - Business Class flight (TP11) from LIS to REC. The worst business class flight experienced in my life. Priority boarding done with other classes. No matter if you are biz or gold member. All classes were boarded at the same time. IFE system very poor. Only 5 video channel and an outdated music channel list. Food: very poor in quality and quantity. I discovered that they serve the same food also on the economy class. In this case chicken and rice pudding were the same. The only difference was on the choice (4 options) for the main course and on the plate (plastic in ECO and ceramic in BIZ). Staff: impolite and unfriendly. Seat comfort: no flat bed but acceptable. Landing in REC on time.

I flew from ZRH to LIS in Business Class. There was no flight attendant available during the safety demonstration. Very unusual. The meal served was not really edible. That was it no more drinks nothing. The flight crew were all in the forward cabin behind the curtain talking and laughing. No features and benefits on this airline. Pay a little more and fly with a quality airline.

Night flight LIS-HEL. Unfortunately a screaming baby behind me otherwise all good. Blankets on all seats pillows available. IFE video only. Meal excellent pate starter paella and creme brulee. Good red wine crackers and cheese. Seat ok leg room in 6A ok back in 26F it was bad. FA's and captain appeared friendly.

CPH to Lisbon. Rude flight attendants. When walking onto the plane a staff member stood there looking at the ground never said hello. Why stand there? Not a drop to drink until dinner is served about 1.5 hours into the flight. No entertainment which for a 4 hour flight is very boring. Food was disgusting I don't really know what I ate to be honest and you must request salt and pepper and it's given to you very disdainfully. I would fly SAS next time for sure.

16th Nov TP669 and back on the 17th on flight TP668. Travelled to Lisbon with some works colleagues for the weekend to get away from the cold weather in the Netherlands. The flight times were the best with TAP to make the most of the weekend. Both flights departed on time and arrived earlier. The return flight I was upgraded to Business because the flight was full and got a pretty nice dinner with plenty of Portuguese red wine! Nothing wrong to say!

Lisbon to Munich I used TAP for the first and last time the service was extremely poor and all the previous comments here are very accurate. One of my main issues was the Business Class. Worst Business Class I travel so far. In 4 flights 3 are delayed. Same food in 2 flights more same food in other 2 flights no WIFI or pleasant entertainment aboard. TAP crew looked scruffy and had a bad attitude from ground to aircraft. I learn on my round trip that Portuguese's passengers treat TAP like "Take Another Plane".

Madeira (Funchal) to Lisbon - flight delayed 2 hours no assistance in the airport the flight was ok friendly crew poor food. TAP operates a LowCost service. For the price we paid we receive an ultra LowCost service. No way I will consider this company again.

Munich to Lisbon - Travel in Executive Class TAP Portugal is unacceptable. Only a curtain and free food separate economic from Executive Class. Poor old 70's cabin look with no service on board.

Lisbon to Madeira (Funchal) - very old aircraft in looks and style with chunk bulk old leather seats no service on board due a cabin staff strike.

At check in on return from Lisbon they took our bags handed over our boarding passes and informed us that we - that is me my wife and our 6 and 3 year old daughters - were all seated separately. Yes that's right - they expected both my young daughters to sit away from their parents. All the check in assistant could say was "the flight is full - there is nothing I can do". Gate staff were pretty forceful in refusing to help also trotting out "the plane is full". When we resorted to swapping with some very kind fellow passengers an agitated steward could only say to me - "the plane is full". Surly insensitive unhelpful. Will not consider them ever again.