TAP Portugal

Second huge delay in a week. Came to Funchal from Geneva a week ago. Connecting flight in Lisbon left 4 hours late, no crew. Landed in Funchal at 3 in the morning instead of 11 pm. Today, return flight to Geneva, technical problem, plane is not leaving, connecting flight in Lisbon is lost. No idea when we will arrive in Geneva. Maybe not today. Last time I fly TAP. Never again.

✅ Verified Review | Boston to Lisbon with TAP Portugal. Do not take this airline if you're looking for flat bed business class seats. We got the old angled ones outbound and just checked in for our flight back to Boston and they are angle flat seats again. The PR campaign about flat bed seats is misleading. I'll never fly TAP again. I'll only fly airlines that really have flat bed business class seats like BA, LH and others.

✅ Verified Review | Dusseldorf to Lisbon with TAP Portugal. Had the pleasure to fly for a short holiday to Lisbon in Business Class. Perfect experience. Choice of Lunch (Beef or Pasta), Aperitif and Chocolate. Very nice welcoming crew. On the way back a good breakfast was served. On both flights captain waiting for the guests at the entrance. Seat were very comfortable. Can definately recomend TAP.

Never use TAP Portugal. I booked my Manchester to Lisbon flight on 15 January to travel on 24 June and yesterday received an email offering me an upgrade of a different flight and time. So I then spent over 2 hours trying to get through to TAP which I finally did to be told that they had changed the flight times on 20 Jan. The admitted that they had not sent an email - no apology - no explanation. I asked what they were prepared to offer as compensation and was told nothing. I asked what happens about the train tickets which we cannot use and will not get a refund. I was then told to call Claims department the following day. I wonder how long that will take. Having read other reviews goodness only knows what time we will take of as it seems that they rarely run to time.

Manchester to Lisbon return. First time flyer with TAP and hopefully won't be the last. Efficient boarding, flights on time on both flights. Friendly well presented crew. Comfortable seats, adequate leg room for my 6 ft 2 friend for a 2.5 hour flight. Food provided was a bonus on a short flight, cold but rather tasteless sandwich on flight out but hot chicken on return trip. Tasty red wine too. Only negative was that seats chosen in advance were not provided when checking in online Overall a good experience.

✅ Verified Review | First time using new Air shuttle (TAP Express) between Lisbon and Porto in their new turbo pro ATR 72-600. The check in at Lisbon airport for this service is in a dedicated area and priority security at Lisbon Terminal 1. Took me a total of 10 minutes from Check in to the gate to board. The flight was on time and the aircraft looked brand new and comfortable. We departed 5 minutes late but arrived on time. Very smooth 50 min flight with the young cabin crew staff offering a little fruit juice and water to people. I will totally use it again to travel between Lisbon and Porto.

✅ Verified Review | From Berlin to PDL Azores via LIS. Great service on each of the four sectors. All flights on time. Snack and free drink was served, the best meal and drink is usually offered on evening flight - warm meal and free wine. Free check in baggage allowance of 23kg is quite nice. Cabin staff were friendly, communicative and responding to passenger needs. Seats on board TAP A320/319 are comfortable, the bad thing is that the configuration seems a bit crowded, this may be especially annoying on A319 on a longer flight. Loved their portuguese attitude to passengers and attendance. Would deffinitely recommend them and use their service again.

I would definitely fly again with TAP Portugal, I had no issues at all. Flew from Miami Intl to Paris Orly. They were very organized and friendly. The 2 on-board meals and entertainment were good, especially on my return flight (newer plane with better entertainment features and bigger touch screen, first one a small screen that didn't have a great video/audio quality). After passing Passport Control, the wait time time was minimum, 20 minutes or so, which brings the whole stop to a bit less than 2 hours. I also had a great experience going from Lisbon to Paris Orly, a flight less than 2 hours with a great meal. No lost bags or delayed flights.

✅ Verified Review | Flew TAP Portugal to Lisbon from Heathrow. Flight was 20 minute late but the lounge they use in T2 is great and plenty of drinks. The cabin crew was very helpful. Great dinner with a steak and Portuguese red wine. The seats might not be the most modern but they are comfortable for a 2.5h flight! Will choose them again.

Amsterdam to Lisbon. We chose TAP because you don't need to pay for luggage. I used this company many times and flights are always late. This time flight was late 3 hours. Imagine how hard with 1 year old baby to wait so long in the eveving. We supposed to arrive at 9 pm, instead we arrived at 12 pm. Yes they give warm meal, but who cares if everybody is tired and angry. You can see that the staff doesn't care. On our way back flight was on time, but they lost our luggage. Now already for 2 days we are waiting for bag, but no answer. I love Portugal and Portuguese people, but TAP Portugal is terrible.