TAME

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 34 reviews
2/10
No Skytrax Rating
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3/10

TAME customer review

Quito to Guayaquil and back. The price was $280 for two persons: not that cheap considering that you are in a developing country. Plane was a B727 very well kept and with nice legroom and cabin space. The trip is around 35 minutes and you get something to drink and to eat. My only complaint us that some of the FA (especially the ladies) were wearing a face like they lost all relatives friends and the family dog as well in the same day - not very smiling I would say! Apart from this an average normal flight without any delay or problem to be remarked.
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4/10

TAME customer review

Living in Ecuador now after 2 years in Costa Rica. That is important because I can use my Distancia Miles collected with TACA on TAME and never before using FF-Miles was so easy and well handled. Flying TAME various times between Guayaquil and Quito. The planes are mostly new and modern E190 and A320 used on this Route occasionly their remaining 727 but those are in very good condition. It is a 30 minute hop and you receive a beverage as well a little cake muffin or similar which I find quiet impressive. Flights had been always on time service on the ground and air leaves nothing to complain. Announcements in onboard in English and Spanish ground staff speaking both as well. Changing flights to earlier or later is professionally and quickly handled without extra costs and a smile. I would recommend TAME travelling in Ecuador.
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TAME customer review

Quito to Porto Viejo. The plane was a new Embraer 170. TAME provides an excellent service on a level you could expect in Europe may be 10 years ago (and completely unknown in the US). There were beverages offered free of charge in the waiting area. The plane was very clean. Seating was a bit tight but perfectly enough for such a flight. The best thing was that there was an board service consisting of a sandwich and free drinks. The plane was on time and the flight attendants were friendly. Well done TAME.
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TAME customer review

Quito-Guayaquil-Baltra return. The aircraft on the way to Galapagos was new (A 320) staff polite and helpful. They served complimentary sandwiches and drinks. On the way back to Quito the plane was an old Boeing 727 (?) but again flight and service were okay. I expected the worst from an Ecuadorian domestic airline but after all I would definitely fly them again.
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TAME customer review

Cali to Quito with a stop in Tulcan and connecting flight to Guayaquil. All flights were on time. The Cali-Quito leg was in a Embraer 170 quite confortable and in a 45 min flight form Cali to Tulcan free drinks full lunch and duty free service was performed by nice flight crew. The Quito - Guayaquil leg was an A320 quite comfortable as well. Once again snack and drinks were served on a 30 min flight. Tame is quite a good option for flying within Ecuador and to Colombia new planes great staff.
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TAME customer review

After reading some of the comments about TAME I was a little apprehensive about our flights from Quito to the Galapagos. Flew on what appeared a fairly new A320 aircraft the flight attendants were cheerful and helpful. Nice salad on the way out with beer/or wine return a hot lunch. Flights on time. Captain said goodbye to passengers on dis- embarking in Galapagos at the exit door which I thought was a nice touch. All in all a very pleasant experience unlike our flight into Quito from Miami with American Airlines which must be the worst airline ever to fly with.
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TAME customer review

Quito-Guayaquil-Baltra (Galapagos) return (Y class available only) in an old Turkish 727-200 (Turkish signs over the emergency exits). I hadn't flown in a 727 since a domestic Aerocontinente flight in Peru in 2002. Pleasantly surprised. The interior was refitted (apart from the Turkish signs) and comfortable. My friend and I asked for emergency exit seats with 2-window legroom and got them. All flights on time planes full with Galapagos cruise groups but service quite good with a coffee/drinks service on the 35-min Quito-Guayaquil leg (they managed to serve every single passenger) and a decent brunch plus free drinks wine or beer on the longer Galapagos leg. FAs pleasant and bilingual.
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TAME customer review

Flew with TAME in September 2005 (Quito to San Cristobal round trip). I'd have to agree with the majority of comments on here - whilst the cabin crew weren't rude they certainly came across as fairly miserable. The food - disgusting. Probably the worst I've ever experienced on a 'plane. Outbound was a Ham & Cheese Roll (I had to remove the 'ham' from the equation as it looked so disgusting) - along with a pack of butter and some jam but nothing upon which to spread them! On the return leg lunch included chunks of turkey that must have died from dehydration before being 'nuked' in an airline kitchen - it was inedible. Amazingly this time there was a dry roll but no butter or spread!
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TAME customer review

Flew Tame to Galapagos in the Month of February 2005. Relatively new air bus A320 planes. Planes were clean and service on board was OK. Nothing special but functional. You expect them to be more friendly since in general I found the people of Ecuador friendly. Food on board was basic nothing special but more than you would normally get on most other carriers.
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TAME customer review

TAME has decent Boeing 727-200s from Lufthansa and a couple of new Airbus A320s as well. Service appears to be much safer (better maintenance and in comparison to flights a few years ago one life jacket per passenger) though food and service can be very basic - no major surprise this airline is operated by the Ecuadorian Air Force (Transportes Aereos Militares Ecuatorians.)
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