I tried to arrange a group trip with SyrianAir from London to Aleppo via Damascus and back. Initially all was fine until they cancelled the first leg of the journey to Damascus a week prior to us leaving. The next flight was 2 days later but there was no immediate plane to Aleppo once we had arrived at Damascus which meant we would have to take a bus up instead a journey we weren't too keen on. While friendly the staff are fairly useless and I sat for MANY hours trying to sort things out. We changed the flights to stay the same number of days but decided to go to Aleppo at the tail end of the trip under our own steam and the fly Allepo to London (again via Damascus) on the same ticket. Unfortunately the staff didn't really get the 'group' concept and kept issuing tickets for the wrong dates for different members of the group. It took too many visits to their offices in Baker Street to finally get everyone on the same flights at the same time. The flight to Syria was fine (late) and we managed to get up to Aleppo ourselves but the day before we were to fly out again we went into the Syrian air offices to confirm everything was ok. IT WAS NOT. They had cancelled the flight to Damascus without informing any of us and we had to arrange a midnight bus from Aleppo to Damascus Airport to make the correct flight back to London. Luckily this one hadn't been cancelled. But it was late. My advice: Don't Fly SyrianAir and if you do check on your flights constantly.