✅ Trip Verified
| Hamilton to Winnipeg. This budget airline is a great option for anyone looking to save money with no-frills flying. I was hesitant to use it, since a lot of the reviews were quite horrible, but after my experience I don't understand where these other people are coming from. First of all, I had no issues getting on board, if you follow the times and rules you will have no issues, as with any other airline. If they say you must check in by a certain time and you don't, and you cannot get on because of that, that is your fault not a problem with the airline. My first flight was delayed by an hour, which wasn't great but these things happen, and we were politely kept informed through everything. They let us know as soon as the delay happened, through the app and through the announcement in the terminal. They updated us when maintenance crew was on their way, when they arrived, when they were completed, and when we could start boarding. It honestly was more information than I would have expected from any airline. I did not pay for extra legroom seating and still found the space adequate, mind you I am not a large or tall person. The space is less than you get from non-discount airlines but not as significant of a difference as I was expecting from the comments. There were people behind me with extra legroom and they commented how good it was, so I believe if you are worried that would be a good option for you. You'd likely still save money even after the extra costs. The seats were not comfortable but not much less than an average flight, I would struggle on a long-haul flight in them (mine was a 2 hour flight) as with any long-haul flight, but for short distances it was fine and again, I think the difference in comfort wasn't much compared to the difference in price. The flight attendants and pilot were some of the friendliest I have experienced from any airline and were incredibly helpful and entertaining, this part especially made the flight seem less budget-oriented. They do nickle-and-dime you for everything, and I paid $30 each way for carry-on luggage, so if you are pricing airlines be sure to account for any of these extra charges you may want added on when you are comparing prices. You also have to pay per hour ($6.49/hour) for the in flight wifi which I didn't know going in, so I just skipped using, but the people beside me connected and streamed movies on their phone without issues. All that being said, I paid less than half of what I would with any other airline. The flight cost was just over $300 there and back and usually the trip would have cost me over $700. This made it so I could actually afford to go see family, so I am very grateful to Swoop for providing this service! If you are truly a traveller on a budget this is a great option! I had zero issues and you likely will too. If you are looking for all the above and beyond comforts, you shouldn't be looking at discount airlines anyways. Of course they charge for every extra, but that means you only pay for what YOU want, it's more like a custom built flight experience. Save money on getting there and have more money for fun at your destination! I will definitely consider flying with Swoop again.