✅ Trip Verified
| I flew from Hamilton and Edmonton on a Wednesday afternoon, and back to Hamilton on a Sunday morning. After reading others reviews I was nervous that my flight would be delayed or cancelled. Talked to a few people waiting in line and on the plane who said they fly Swoop often and that they have never had issues. Flight to Edmonton had absolutely no issues. Seats are actually a decent size and my plane had chargers at each seat, which was fantastic ( I am used to flying Frontier, which is tiny seats, tiny trays, and no charging ability). Staff were very nice and did a great job. We did have delays on the return to Hamilton, but Swoop sent emails quite a bit in advance ( like 2-3 hours) and explained the issue when we got on the plane. We were supposed to fly out at 9:50AM and we didn't end up leaving until 1PM, so not ideal, but I went into flying with Swoop knowing that could be an issue (based on what I had heard and read from others). But again - staff were very nice, understanding, and made the entire flight enjoyable. I'd absolutely recommend Swoop for a cheap weekend trip. I would likely not recommend it if you need to make a connecting flight and that any delay would mess you up, or if the trip is very time sensitive. My trip was just to visit friends and family and had no set pressing agenda, so Swoop was pretty perfect for that.