| After much contemplation about flying Sunwing again because of a less than satisfactory experience last year, we decided to give them another chance and booked a trip to Panama with them. Once again, we were left disappointed. We were enjoying our stay at the resort; as such, we inquired with Sunwing about extending our trip 3 days, moving our flight from Friday to Monday. We spoke with the resort and confirmed that we could keep our room and that the cost would be $644. Sunwing advised that the total, including the room, would be $1675.00 to extend our stay by 3 days. Our total trip for one week, which already included a flight home, was $2025.00. To me, this seems as though Sunwing was charging for flights all over again, even though we were already there and had already paid for a flight back. We obviously decided to keep our original departure date and when it was time to chose seats, we were unable to upgrade to Elite Plus as the seats were all blocked out, this happened on the way there as well, but when we got to the airport, there were still Elite Plus seats available. Once again, we reached out to Sunwing and they were unwilling to help and just kept telling us we had to talk to them at the airport and that we needed to book these seats 24 hours in advance, but I tried to and was not able to as check-in can only be done 2-12 hours in advance of the flight. By the time we got to the desk at the airport, there were no Elite Plus seats left together, only sporadic seats spread throughout the plane. Since we have arrived home, my husband has now noticed that his wallet was stolen from his checked bag and we have contacted Sunwing, who once again has just said it was not turned in to them and we need to file a report with airport security. My advice to you, spend the extra couple bucks and fly with another airline!!