Spirit Airlines

Spirit is the worst airline I have ever flown and has terrible customer service. On December 31, 2015, I arrived at 5:30am to check in my bag for a 7:15am flight from Atlanta to Fort Myers. I stood in line for 45 minutes to check in my bag. The Spirit airline employees called for individuals flying to Chicago and allowed about 15 people that were in line behind me check in their bags ahead of me. I was very concerned that I might miss my flight but the Spirit employees assured me that I would make my flight when they finally allowed me to check my bag at 6:14am. I arrived at the gate at 7:01 am as they the ticket agent was closing the door and they refused to allow me and about 18 other passengers to board. The ticket agent went back to talk to the pilot and he refused to allow us to board. We asked to talk to the supervisor but they said she busy and could not help us. They refused to offer place us on another flight or offer us any reimbursement. The agent said it was against their policy. The only thing they offered us was a flight the next day. We watched or plane leave with all our bags on it. Fifteen minutes later, I received a email from Spirit saying our flight left the gate early. I saved the email to file a complaint with customer service. I was unaware that a pilot could leave the gate early knowing their were 18 passengers waiting to board.

Detroit to Atlanta return with Spirit Airlines. Hidden fees. Under the cover of so called options for the customer. Even after booking everything online and checking bags and you will end up paying for everything in between on the way to whereever it is you're going. Can't even get a small glass of water on the plane without paying. Do yourself a favor and pay the extra $50 for a ticket with Delta or AA. I will never fly this airline again.

Spirit Airlines is simply the worst airline in the air today. I attempted to fly them last night from Denver to attend CES in Las Vegas. They called me when I was on the way to the airport and told me the flight was cancelled. I checked www.flydenver.com and they were the only cancellation to Las Vegas. I am sure they cancelled because they didn't sell enough seats. Then on top of that they didn't want to refund the money for their cancelled flight! I am missing multiple meetings because of them that were extremely important to my business. Don't trust this airline for any reason business or personal. Spend the extra bucks and actually get to where you are going.

San Diego to Cabo San Lucas. Initial fare seemed reasonable until you try to check in. Costs extra $$ to get two seats together, Bag fees are very inflated, also if you don't check in on-line, the bag fees are $100 per bag each way. A bag over 40 pounds is more $$. Even a carry on bag is very expensive. I had to pay an additional $360 to get two seats together and check 2 bags and carry on 2. No free snacks either, not even water. This was my first and last time to use this airline.

Spirit Airlines is the worst. I paid quite a bit of money for an upcoming flight to Orlando. I started with a base fare of $970, joined the $9 fare club for $56, paid $86 for bags which came out to $21 per bag, and paid $120 for exit row seats. All together 2 tickets cost over $1,300. I saw the fare had gone down to $421 round trip instead of the original $485. I called the airline to see if they would credit back the difference as I had joined the $9 fare club. No go - they are not willing to work with anyone on fares. They claim you get a discounted fare by joining the $9 fare club which is a lie. You get nothing but a slight reduction on your bags.

Cancun to Baltimore via Fort Lauderdale. Avoid this airline if you have somewhere important to go, have any disability, avoid travelling through Fort Lauderdale because the Spirit staff there are probably the worst at applying all their carry on baggage rules. I had a camera bag with me which has never been a problem, they insisted on charging you 50$ extra. Completely prepared to make you miss your flight if possible. Flight get cancelled without much concern or apology. Meet a couple of wheelchair needing individuals who got bounced off the San Juan flight because there was no one available to push them to the gate.

First flight with Spirit Airlines, round trip Atlanta to Los Angeles. Flights were on time. Friendly staff and crew. Comfortable seats, plenty of leg room. Plane seemed to be new, or well taken care of. I purchased my assigned seats and also paid for my carryon bag. I brought my own snacks. I did spend $3.00 for a Coke, that's certainly not a big deal. I will definitely fly Spirit again!

Dallas Fort Worth to La Guardia with Spirit Airlines. If you want an easy flight just read what's expected when you arrive to the airport and you won't have any problems. I knew I needed to have something for my teenage kids so I had portable DVD players and movies for them to watch on the plane. I knew that we had to pay for drinks and munchies, so I had that with me before boarding. I knew the seats were small for my 14 yr old who's 5'9 and over 200 lbs, so yes I paid extra for wider seats. Worth the money, very comfortable seats! By the way I don't care what airline I'm traveling, or if its only for myself, I get leg room seats. Luggage - just about every airline charges for carry on also. By the way gym bags are free of charge as long as they don't have wheels. My suggestion, pay for everything on line in advance. Especially if you leaving you car parked at the airport for long term parking.

I flew Spirit Airlines from Myrtle Beach to Charleston WV where I live. I had flown Allegiant to MYR and I was supposed to fly back on Allegiant as well. However my flight was cancelled and I needed to get back to Charleston as soon as possible. So I decided to fly Spirit. I will say that it wasn't completely awful, but it still wasn't good in any way. I flew "big front", crew was nice and I did have to pay for my carry on which I wasn't too excited about. I got something to drink and the person sitting next to me was nice. Because I sat in "big front", my seat was far better than the others. Overall I think I had a decent, mediocre experience. I say it was average, nothing special and I'm glad that my flight on Spirit wasn't cancelled too!

Atlanta to Fort Myers. The customer service is awful as well the dynamic of the airline. Me, along with 27 other people were left behind because we got to our gate at 7:04 and our flight was leaving at 7:20, mind you all of our luggage was on the plane, and security took all of us over an hour to get through even though we checked into the airport at the Spirit desk at 5:30, well before our flight. No one was given a refund and the next available flight was the next day. When we asked to speak to a supervisor we were told that the main supervisor is out of town and the other supervisor was halfway across the Atlanta airport and refused to come and assist us (not kidding). I had asked if I could recieve assitance on being placed on another airline to the same destination or even further knowldge on another airline the service desk said they were not allowed to do that. I, as well as many other people tried calling the customer service for Spirit and was told that it would cost and additional $10 to talk to a real person and not a computer. Afterwards, I walked to a Delta desk and bought a ticket for that day and received great customer service all within 10 minutes.