Spirit Airlines

✅ Verified Review | Before booking my flight from Atlanta to Chicago with Spirit I checked reviews and there was 98 percent bad and 2 percent good. I was very hesitant to book, but I did and have no regrets. Spirit is upfront at the beginning that your ticket includes you and 1 small personal item. I see so many people complaining about no inflight entertainment, and paying for food? What? It's a flight, not a all inclusive resort. It's intended to get you to and from your destination. Overall I had absolutely no problems flying with Spirit and will continue to keep flying with them.

✅ Verified Review | New Orleans to Fort Lauderdale. I booked with Spirit Airlines because of the incredibly cheap prices compared to other airlines. I was supposed to fly from New Orleans to Ft Lauderdale using spirit and then had a connecting flight from Ft Lauderdale to Providenciales, Turks and Caicos Island using another airline. Twelve hours before I was getting ready to leave, I received an email stating my flight had been cancelled by Spirit. I searched for another flight to get to Ft.Lauderdale every where but the flights available did not coincide with my connecting flight. A Caribbean vacation completely ruined. My whole vacation has to be rescheduled. I called Spirit Airlines and they are issuing a full refund but of course that takes 7-10 business days. This is the most unprofessional airline I have ever dealt with. Everything cheap is not good. I will never use this airline again. Oh, they did send a $50 voucher for my "inconvenience", which was pointless because I won't be booking with them again after this nightmare experience. Guys pay the extra to fly with a more reliable airline.

✅ Verified Review | Flew Spirit Airlines from Fort Lauderdale to Aguadilla. Spirit has the worst customer service at the highest prices. This is the last time I will fly with them. At the counter where I checked my bag, Spirit reps were calling each other names, joking,, being rude and unprofessional. The flight was delayed by 1 hr with zero notice, but had the audacity to ask ypu to come 2 hrs prior to boarding. And they charged me $52 dollars for 1 checked bag.

✅ Verified Review | Flew IAH (Houston) to SEA (Seattle). Seven departure time changes = 3 hours delay! Two gate changes. An 11.45 pm arrival time became almost a 3 am arrival time! Customers pay for everything, including water. Spirit Airlines sent a "complimentary" receipt (really?). When I say everything, I mean everything. Additionally, they airlines changed the luggage requirements after I made my reservations. Horrible. Also, one of the gates they moved us to was too small - people had to sit on the floor.

✅ Verified Review | I had a horrible experience during my departure from Orlando Florida, flight 140. My flight was scheduled to leave at 12.11 pm. The initial delay was scheduled for 3.45 pm. The plane started boarding and half way through the boarding process we were told that Spirit Airlines were having issues and everyone needed to get off. At approx. 3.40 pm we were notified that the flight was being delayed again for approx. 6.45 pm and that this time was an estimated time. The flight attendant could not assure me that the flight was leaving at that time and offered to put me on a confirmed flight leaving the next day at 10 am. She said that Spirit dose not give out hotel vouchers so this option was not good for me. I purchased insurance on my flight so I asked for a refund so I could schedule a flight out on another airline, she said the refund would take two days to show up on my card so this option was not good either. This is after waiting for hours. I asked them why was the flight delayed again and I was told that the air traffic in Newark was very busy and many of the flights leaving Orlando was delayed. They asked us to sand by and do not leave the area, It was taking a long time so I asked again "what is the hold up?" I was told that it was thunder and lightening and that we could not leave. Another time I overheard then telling someone else it was raining really hard in Newark. Please note that I had a 7 year old child with me and this was becoming very stressful. Needless to say we watched other airlines pull out of the airport during our waiting process. When we finally left at 6.45 pm everyone was happy because the uncertainty was becoming frustrating. When we arrived to Newark Airport there were a mob of people waiting for our flight to arrive, I guess because our delay affect them. While walking through Newark Airport I noticed that Spirit Airlines had the only flights that were delayed. I have flown Spirit Airlines many times and never had this problem. However, some of the customers were saying that this happens every time they fly Spirit and there never flying Spirit again. This is my last time as well. I was very nervous that my granddaughter and I would be spending the night in the airport because it was too expensive for us to leave at that point.

✅ Verified Review | Flew Baltimore to Costa Rica via Fort Lauderdale. The worst airline experience I have ever had. Our flight was for around 7.30am. They first delayed it until 8.30, then delayed it until 9.30, and then at 9.30 cancelled it for no reason. There was an entire line of people at the gate waiting to board confused as to why it was cancelled. I heard Spirit employees showing attitude to people who were rightfully annoyed about their cancelled flight. After waiting in line at the gate from 9.30am-11.30am, we finally got to the podium and they put us on an American Airlines flight with a 12 hour layover in a city we didn't want to go to! Spirit ruined an entire day of our 5 day vacation, didn't reimburse our hotel room for the night, and I even had to call to get them to refund our bag fees for the flight we didn't even take! On our return flight home, we stood in the check-in line for 2 hours. I watched as the Southwest line next to us just breezed through the check in process and cleared everyone out quickly. We finally checked in and boarded the plane on time (a miracle!). But, we knew it was too good to be true and Spirit was going to mess something up. We ended up sitting on the runway for over an hour because "the computers were slow and they were manually inputting data". These people can't get anything right! Also note that the seats on the plane do not recline, water is not free on board, and after bag fees and seat fees Spirit is not even cheaper than Southwest. Do yourself a favor and pay extra money to avoid this airline. The funny thing is Spirit did give me a $50 voucher as an apology, but is worth absolutely nothing to me. I will never fly Spirit again.

✅ Verified Review | Flew from Fort Lauderdale to Boston. Absolutely the worst airline I have ever flown from all the fees to every flight being delayed. I usually fly Southwest and thought I would give Spirit Airlines a try, I will never fly this airline again. They charge you for everything, even coffee, snacks, drinks and your seat. Their bag fees are ridiculous, staff are rude and have no idea what they are doing I wouldn't recommend this airline to anyone.

✅ Verified Review | I should have gone over the reviews before booking with Spirit Airlines. I got all emails about checking in online, pay for your baggage online it's cheaper, print your boarding passes it's faster. Did all of that and at 6am this morning I get an email that the flight was cancelled. I called and found out they didn't have enough crew. How they don't have enough crew to work their planes that they knew was leaving? I'll never book with them again.

✅ Verified Review | Baltimore to Las Vegas. I needed a quick get away and found a return trip ticket on Spirit Airlines online. The advertised price was for $299, but with all the add-ons which included "paper boarding card" charge, I paid $398.19. Got to the airport and the attendant guaranteed that I could get my return boarding card in Vegas on my return. I was charged for my little carry-on, seat on the plane (even though I didn't request special seating), checking in at the airport. Got on the plane, seats were crammed like sardines. Fast forward to my return, on the day I was meant to return, I realised I didn't get an airline notification like I would from my preferred airline, so I called Spirit to figure out what was going on. To my surprise, i was told that my ticket was a one way ticket, and if i wanted to make it back to MD, i had to buy a one way ticket for almost $400. I contested this over the phone and was advised to speak with a manager at the airport, as I couldn't speak with a manager over the phone. Got to the airport 7 hours before the take off time (because I was desperate to catch the redeye flight out as I had to be at work in the morning), the manager told me that if I was to be in MD, I had to buy a one way ticket. I pulled up a similar advertised return flight for $259, and showed the manager that this was not fair to advertise a price and swap terms after purchase, she disregarded my position. With no choice, I grudgingly paid for a one way leg home, but I will never forget this experience.

✅ Verified Review | Tampa to Detroit. Kept delaying flight with several excuses : Odor on plane, maintenance issue, ac issue - they boarded passengers just to make them get off the plane 5 minutes later. Then they announced the crew had now "timed out" and was going home! Then they announced they may have another crew from incoming flight to take over. Then the announcement that one of the flight attendants from that crew was sick and they cannot fly with incomplete crew. Finally at midnight (when it was too late to get re-booked with another airline) the flight gets cancelled, But we can fly out the next day, from another airport that is only 1 hrs and 45 min away! Unprofessional, dishonest and will never fly Spirit again. I flew with them many times before and was used to rude treatment and being squeezed together like sardines but this broke the camels back.