Spirit Airlines

✅ Verified Review | Philadelphia to Fort Lauderdale. I understand the concept of a “bare fare” but when I had the experience of having a $65 charge to put my backpack on board the plane below my feet I decided to write this review. I have a laptop bag and a backpack that both fit in their baggage check holder and she explained I can only have “1” item. I will never fly Spirit again because the fact they try to charge $65 for me to carry an extra bag on board the plane and carry it off is absurd. Do yourselves a favor and book Southwest or American or just walk to your destination.

✅ Verified Review | Las Vegas to Minneapolis. Spirit Airlines should be avoided at all costs! By the time you pay all their extra fees it is more expensive than a more reputable airline. The leg room in the planes is non existent. Luckily they do not allow the seats to recline, because if they did there would be lots of passengers with broken knee caps. Their service is poor. We had booked a noon flight out of Las Vegas that connected in Dallas and arrived in Minnesota at 4:30pm. Spirit changed the schedule without notifying me to a 8 am flight out of Las Vegas connecting in Chicago with a 5 hour layover. We get in at 8:30pm. 12 hours worth of airports and flying!. When i called to get it changed to a more reasonable flight i was told it could not be changed unless i wanted to travel on a later date. While waiting for 5 hours in Chicago, we heard announcements for a Spirit flight that was canceled due to not being able to find flight attendants. Another flight had it's gate changed at the last minute catching several passengers off guard and having to sprint to the new gate. This is an airline that should go away. Do not use Spirit!!

✅ Verified Review | Houston to New Orleans. I have flown Spirit Airlines a total of 3 time now (all round trips). All three of the times that I flew with Spirit, I have always encountered delay, set back, or flight cancelation. This will be my last time to fly with this airline. The experience is not worth the price.

✅ Verified Review | New Orleans to Fort Lauderdale. I was traveling with a group to a PMA convention. We got to the airport at the same time. The rest of my group was traveling with Southwestern. They were in the plane at the original flight time and called me to let me know. Spirit had just informed us that we were going to have an hour delay. I thought well only an hour. Ok I’ll make arrangements. However as the night progressed we were informed again that there was a longer delay. At this point I realized that we were being lied to and I didn’t appreciate hat at all. The lack of consideration to those of us waiting was obvious. There was no inclement weather in our area nor in the Houston area where the plane was coming from. I will never fly Spirit again nor would I recommend it to anyone. Very poor professionalism when a company does not value the time and inconveniences that you place on your customers.

✅ Verified Review | New Orleans to Dallas. Horrible experience. My sister missed her flight due to lack of parking at the Louis Armstrong Airport in New Orleans. We quickly booked her another flight through American Airlines that was scheduled to depart later the same day since Spirit didn't have anymore. As we were checking in for her departure flight back to New Orleans, the representative informed me that the entire reservation was cancelled due to not showing up to the first flight. I asked what would happen to the original ticket I purchased and she informed me that it was available for repurchase for a higher cost. Ridiculous. She then informed me that the proper procedure would have been to inform an airport representative of the missed flight immediately so Spirit could reschedule the flight for the next day. I told her not only was my sister's arrival time sensitive, but speaking to a Spirit airport agent at the front desk would have caused her to miss her flight with American Airlines. She duly apologized and in essence said rules were rules. Ridiculous. I asked to speak to a manager (located overseas), after being transferred a million times and speaking to the supervisor, and the call was mysteriously disconnected. Terrible service.

✅ Verified Review | Houston to Los Angeles via Atlanta. Don't ever fly with Spirit they come out to be the most expensive airline with all the fees they charge. They charge for almost everything. I booked with them thinking it would be cheaper but I ended up paying almost triple the amount. There customer service sucks and the seats are so uncomfortable. They don't even offer complimentary snacks or entertainment.

✅ Verified Review | Detroit to Baltimore. The flight was supposed to leave at 8:45 am and I was at the airport with mobile checkin at 7:45 am. In domestic flights, you can easily pass the security in 20-25 mins and board the flight. But this time it took me about 50 mins to clear the security. I informed the gate attendant that its taking longer than usual and people have been stuck. She said that we can't help. Then who can help? She closed the gate right on time without waiting for a single minute. And the flight left at 8:40 am instead of 8:45 am.

✅ Verified Review | Spirit cancelled their only flight from Kansas City to Las Vegas on October 21 four hours before departure. Their only options for us were to fly out the next morning on October 22nd or another day in the future. Flying out another day doesn’t matter when your plans were specifically for the weekend. Spirit ruined a long awaited and anticipated weekend in Vegas all for crew unpreparedness. Thanks. Oh and thanks for the $50 voucher that expires in the next month that I won’t be using.

✅ Verified Review | Dallas to Montego Bay via Ft Lauderdale. I never complain about anything, but I must warn travelers about Spirit Airlines. I became sick and took a few trips to the restroom. At one point, I could hear two of the flight attendants talking to each other and laughing at me for going to the restroom multiple times. If I could hear it while in the bathroom, I'm sure that other people could hear which was really embarrassing for me. The flight from Jamaica had one delay after another. In all the flight was delayed by 4 hours, which resulted in most of the passengers, including myself, missing our connecting flights back home. Spirit set up accommodations for us at very low quality motels (the window in room did not completely close and my shower didn't work, but that's beside the point), and we were given food vouchers that the motel did not honor. The shuttle didn't start running until 6am, but my flight back home required me to get to leave the motel at 5am, so I had to spend $30 on a taxi. Since I couldn't use my food vouchers, I had to spend my own money for food at the airport, $11. Since I arrived home a day late due to Spirit's delays, the person who was supposed to pick me up from the airport was no longer able to so I had to spend another $30 to pay for a ride home. I also missed a half day of work, so I missed a half day of wages. Spirit Airlines is the absolute worst airline around. I would not recommend for anyone to travel with Spirit.

✅ Verified Review | Absolutely avoid Spirit at all costs. They scam customers by advertising inexpensive flights, then requiring additional fees for a seat, not for changing or upgrading a seat, just to sit on the plane. With a seat, one checked bag, and no carry-on, I paid over $100 more for the flight from Orlando to Newark. Upon arriving to the airline baggage drop area, there were hundreds of people stretching out into other sections of the airport, and three people managing checked bags. After disembarking, I waited over an hour for my checked bag. They don't care and just want to take advantage of you and squeeze you for money wherever they can.