Spirit Airlines customer review
Robert Wadsworth (United States)
On 12/31/1013 and 1/1/2014 we flew from Tampa to Las Vegas via Dallas/Ft. Worth and back through St. Paul. All flights were on schedule and the crews were very friendly. Yes the seating may be slightly more cramped than other airlines but they were manageable. Prices were very low for a last minute decision. Fortunately I read all the reports ahead of time and we printed boarding passes at home and hotel. We also packed small bags they were considered free personal carry-on luggage. Beer was 3 for $16 which is about average. Not like flying first class but more than we expected for the money.
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Spirit Airlines customer review
Glenn Davis (United States)
I booked a flight from Orlando to Detroit at a fabulous price with perfect departure and return times which I thought was too good to be true and you know what they say about that! It was. They did not allow carry on bags and wanted to charge $100 for a carry on because it wasn't checked! But they were "nice enough" to only charge $50 and said it had to pre checked online on the return flight for $40 which added an extra 90.00 for a carry on!! Will not fly Spirit again!
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | no |
Spirit Airlines customer review
P Mowery (United States)
Fort Lauderdale Las Vegas for $256 ticket paid a total of $510 after seating and carry on! On top of the extra charges you get horrible customer service and delays. Will never fly with Spirit again.
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | no |
Spirit Airlines customer review
J Sharrock (United States)
Oakland to Las Vegas. Price came up at $80/roundtrip ticket inc. taxes. I booked this flight only to get an email 3 days later asking me to purchase bags. Never heard of this with any airline unless you are over the first free 2 bags. So at a charge of $30 to check in a bag per person each way this $80 ticket now became $140. Staff at the ticket desk were very rude. Flight attendants on the plane were equally rude. Very short with people as the plane was delayed and they made it clear they wanted to get home. Seats do not recline at all unless you are in the 4 seats in the front of plane. You can reserve a seat for more money. All in all I should have never switched airlines.
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | no |
Spirit Airlines customer review
Julia Gustafson (United States)
We booked a flight from Minneapolis to Orlando. We knew ahead of time about extra pricing and decided to upgrade to the larger front seats. The flight attendants on the morning trip of Feb 15th were fantastic. I honestly did not expect a good experience because of what I had heard about Spirit but I have no complaints. I will be flying them again in the near future. I think the key is to be educated and realize that this is a "pay for what you use airline ". We brought our own drinks and snacks on board and no one said a word!
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Spirit Airlines customer review
M Kemmler (United States)
BOS-FLL. Charge for everything. $50 for a bag if larger than a brief case charge to chose a seat. Charge for a glass of water. seats are so close together you can't get you legs in. I won't fly them again.
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | no |
Spirit Airlines customer review
Deboirah Tanno (United States)
Left for Costa Rica January 8th 2014 return was due for January 20 2014 arrived on January 23rd. Never take an International Flight with a connection and leave 1 hour between flights the flight back from Costa Rica was delayed then customs held us up then the door slammed in our face as we arrived in time to watch it close. We were told we would be put on standby for the next flight well 5 flights later and nothing. For what we spent because they overbook I could have gone first class on a reputable airline.
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | no |
Spirit Airlines customer review
Pete Flanagan (United States)
2 hour flight took almost 7hrs one way and including delay 3hrs home. The cost of the flight was fine but if you wanted to bring a bag or have a drink the price shot through the roof. Would never fly Spirit again. Extremely cramped seating. Not one apology or offer of a beverage while we sat on plane for 4-5hrs longer than expected.
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | no |
Spirit Airlines customer review
A Gudmundson (United States)
Flight 833 from FLL to Montego Bay Jamaica on 1/15. Flight supposed to be at 10.30 and we left at 4.00. I would recommend that everybody avoid Spirit wherever possible. I've flown them twice and after the first time I said I would never fly them again now I'm kicking myself for not doing that. When comparing their fares to other providers you may be tempted to save a few dollars but trust me it is not worth the headache. Keep in mind that they will be nickel and diming you for everything from baggage to drinks to printing a boarding pass. In my first experience with spirit the flight was delayed 3.5 hrs and we were given no reason. On my second the flight was delayed 5 hours due to "weather" from the departing city. When I asked what the departing city was they noted Myrtle Beach SC. Sure enough weather.com shows sunny and delightful all day in Myrtle. Overall I'd say Spirit is not worth the money. Save yourself the frustration.
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Value For Money | 12345 |
| Recommended | no |
Spirit Airlines customer review
Bedney Mark (United States)
Thinking it was too good to be true is an understatement. We searched through Spirits website to see about any "hidden" fees and found nothing so we booked a trip. We are an average American family with a disabled child which leaves us very little money but we saved and planned for almost a year to be hit with almost $200 in extra fees for baggage and drinks not to mention that we were delayed coming home and had to spend most of the night in the airport. This was one of the worst experiences we have ever had traveling.
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | N/A |
| Value For Money | 12345 |
| Recommended | no |
Boarding pass : see below
Checked bag : see below
Carry-on bag : see below
Big Front Seat pitch : 36 ins
Big Front Seat width : 20 ins
Economy Seat pitch : 28 ins
Onboard WiFi
Seat power
Audio / video
Buy Onboard *see below
Buy Onboard *see below