Spirit Airlines

✅ Trip Verified | 19 year active military. Never use Spirit Airlines. 14 people (military and spouses) in our group, all flown same days and times. We and multiple others not in our group, were treated with disrespectful attitudes, ie if they must, they will grace us with their assistance to do their jobs of checking bags. In Seattle the carry on item size checker at gate was bigger than Las Vegas so on the return flight the rude gate agents were charging people $50-65 to bring on carry on items (that easily fit in the approved Seattle carry one size checker). Then I paid at the baggage check for one of my other bags $21 bucks to Vegas and after speaking to the supervisor was required to pay $50 (same bag, same weight, just different airport). Agents at gate and baggage check do not enjoy their jobs and dont enjoy helping us or our military. I will avoid this airline at all costs.

✅ Trip Verified | Ft Lauderdale to Las Vegas. Missed my departing flight so i bought a new Spirit ticket for next day only to find out they cancelled my return ticket! After I called to let them know I would miss my departing flight they never mentioned the cancellation of my departure flight. After 400 dollars more I made it home, but will never use this airline ever again.

Not Verified | Tampa to Minneapolis. Weather in Florida is sunny 80 degrees and Scheduled to board at 9:15. Delayed 3 times to depart at 1:15 AM. The people at the airport say that the flight is in route from Detroit and will be leaving as soon as it touches down. Well, at 12:30 AM they tell us that yes the flight is coming but they don’t have a pilot to fly it. So they are going to delay it another hour why they try and find a pilot. Bottom line is that you can’t count on this airline to get you to your destination. 5 years ago I flew this airline and this same thing happened. I swore I would never fly this airline again. Well fool me once shame on you, fool me twice shame on me. For those of you who have flew this airline and said “ I’ll never fly them again”. Well, don’t fly them again -from the Tampa airport with 2 kids at 1 am

✅ Trip Verified | Seattle to Las Vegas. I have heard a lot of complaints about this airline even as I sit in the terminal waiting to go back to Seattle. What I have taken from all of this is people read the website, it's not the fancy way to fly it is economy. You pay for anything more than the bare essentials. I have enjoyed my experience with Spirit. I payed for an aisle seat, and understand that is isnt the most comfortable airline to travel but I got exactly what I paid for. Dont blame the airline because you are to lazy to read the fine print.

✅ Trip Verified | Tampa to Cleveland. Never in my life have I ever had a problem having a carry on and a purse. The lady at the counter gave me a hard time I had to throw clothes away to take my purse and my carry on. Checking a bag for $65 is crazy when all other airlines let you have both. I flew American to Tampa with the same amount of Carry ons and had no problem.

✅ Trip Verified | Seattle to Houston via Las Vegas. I've only ever flown with family before this trip, and when I was much younger. This was my first time flying on my own. I took four flights via Spirit Airlines; from Seattle to Vegas, then Vegas to Houston and vice versa on my return. I looked at reviews prior to my trip and it had me incredibly worried. However, I was pleasantly surprised about the service I received whilst flying with Spirit Airlines. The trip went as planned and I believe on three of the four flights we arrived at our destination ahead of schedule, the last flight making it on time. The seats were a bit cramped but I wouldn't say they were uncomfortable. The flight attendants were kind and fun - I actually watched a flight attendant calm down a crying baby! All and all I felt safe and comfortable flying with Spirit. The price is really low but the service, in my own opinion, goes above what you pay for even still. No qualms.

✅ Trip Verified | Guayaquil to Las Vegas via Ft Lauderdale. It is the worst trip I've had, to start the planes are so small that you have no space to recline the seat, Second charge you for everything, not even a glass of water you can ask because they charge you !! Suitcases do not even include the carry-on bag and each suitcase you have to pay is 40 lbs. And it costs more than an airline charges for an extra 50lb bag. They have a disorganization of the worst that at the time of migration did not have enough staff to help passengers fill out the form through ATM to the point that they did not even speak Spanish and it was more difficult and many lost their flight. In short if I could not give stars I would do it so this is not worth one. Es el peor viaje que he tenido, para empezar los aviones son tan pequeños que no tienes ni espacio para reclinar el asiento, Segundo te cobran por todo, ni siquiera un vaso con agua puedes pedir porque te lo cobran!! Las maletas no incluyen ni siquiera la maleta de mano y cada maleta que tienes que pagar son 40 lb y cuestan más de lo que cobra una aerolínea por una maleta extra de 50lb. Tienen una desorganización de lo peor que al momento de llegar a migración no tenían personal suficiente para ayudar a los pasajeros a llenar el formulario por medio de los atm al punto que ni siquiera hablaban español y era más difícil y muchos perdieron su vuelo. En fin si podría no dar estrellas lo haría así que esto no vale ni una.

✅ Trip Verified | I travel almost every month from Tampa to Chicago for the weekend. I have a small carry on and pack very lightly. I packed 2 Sweatshirts and a pair of jeans. I have flown Spirit Before with the same exact bag every time. Upon boarding the plane the lady said I need to put my bag in this metal size thing they have. A half of an inch longer than their size thing, my wheels stuck out that much longer. I told her that I fly all of the time with the same bag and have never been asked to do this before. She said I need to pay for it. I said ok, what is it? Like $25? She said I’ll have a receipt for you and you can walk through the short line. I said ok, well thank you, but how much are you running my card for? She said I’ll have your receipt for you in 1 second. Then she says your approved, go right through that line. I said ok and as I was standing in line, I noticed that she ran my card for $65. I walked out to go talk to her and another lady said that that is the price. I said can’t I just pay the check bag fee. I didn’t give anyone permission to just run my card for such an extreme amount. She said that I would have to go back downstairs, go through security and check my bag in and that I would miss my flight. She said it very rudely. All I could say to her was, I can’t believe you guys get away with this. I didn’t have the funds in my account to cover that charge until I arrived to my destination. They ran my card without permission from me with an amount of money they didn’t explain anywhere throughout the airport that this is what happens. I have flown many time with them with the same exact bag. They are a big company who gets away with treating people like trash. I’m writing this because I hope somebody reads this and doesn’t have it happen to them. I will never fly them again.

Not Verified | Columbus to Florida. Before I ever boarded the plane I was charged $52 for check in bag and my daughter in law was charged $57 for carry on and $7.99 for quicker check in which is bogus we had to stand in line with everyone else and go through the same routine check. Spirit Airlines are greedy, costly, rude, and terrible customer service. Returning home the airline checked in my bag and I paid $52 my daughter in law paid $57 they told me I was to early and would have to bring my bag back in one hour I explained my daughter in laws flight left in 1.5 hours and they said no exceptions. I returned with my luggage and the woman that initially took my $54 whispered to the other agent is had not been an hour it was only 50 minuets! The new agent checked my bag and charged an additional $55 she said it was over the weight limit and I could remove things. I said I have already been checked in and paid I am not paying $55 more dollars. She then called someone and said I will charge you $30 that is the most I can do for you. I was furious before we even started our vacation we knew we where out $264. There is no excuse for charging these ridiculous fees and nickel dimming you on the flight for everything! You cant even get a glass of water. I will tell everyone to avoid this airline. and to add insult to injury the last 15 minuets are spent trying to convince you to sign up for their credit card. Seriously I can only imagine how many hidden fees the card has!

✅ Trip Verified | Orlando to Atlanta. Horrible airline. Will not allow online check ins so that your bag fees are cheaper. I was told today when booking with Expedia you don’t get that option. Airport checking is 50 for bag up to 40lbs. And additional 55 for bags 51-75 giving the impression that that 50 is the weight limit. No posted info on bags 40-50. Paid 116 for ticket and 155 I. Baggage fees. Will never fly this airline again.